Availity Client Services/Technical Support Representative reviews

3.6

41% would recommend to a friend

(26 total reviews)
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Russ Thomas

78% approve of CEO

41% positive business outlook

Client Services/Technical Support Representative employees have rated Availity with 3.6 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Client Services/Technical Support Representative professionals have a good working experience there. Availity is rated in line with the average (within 1 standard deviation) by Client Services/Technical Support Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
5.0
May 3, 2024

Healthcare Is Personal Here

Recommend
CEO approval
Business Outlook

Pros

I'm still new, but the highlights here are that: You do work that makes an impact People genuinely seem to care They appreciate the efforts This is not performative work, people are not cynical, and they lead with the best intentions.

Cons

Again, still quite new. But the degree to which people care can lead to bad work life balance. There may be others that reveal themselves over time.

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Availity Response
2y
Thank you for your five-star review! We agree with you – Availity has some of the most caring people in the industry, and our work truly has a positive impact. We're so glad you're experiencing the great culture our associates have worked to create. We recognize that when you are passionate about your work, work-life balance can be a challenge to achieve, which is why we offer a generous time off policy. We encourage you to work with your manager to plan for time off for rest and recharging as needed. We appreciate your insight and are thrilled to have you on the team!
5.0
Feb 15, 2024

Great Company!

Recommend
CEO approval
Business Outlook

Pros

work life balance, unlimited PTO, leadership engagement

Cons

some outdated features and products

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Availity Response
2y
Thank you for your 5-star review. We love to hear that you are enjoying some of the many things that make Availity a certified Best Place to Work™. Availity is a continuous improvement organization that constantly looks for ways to improve and innovate its technology offerings and services. Our goal is to provide our customers with the solutions they need to deliver a delightful healthcare experience for their members and patients. Thank you again for the review. We appreciate all you do for Availity.
5.0
Dec 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Professional, friendly, and knowledgeable co workers Great work culture Creat management

Cons

Fast paced and repetitive. Not ideal if you are not suited for this type of work. Long hours sitting.

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Availity Response
2y
Thank you for this 5-star review. We love to hear from associates who have the same experience working at Availity as we do. From the great culture, management, and benefits to the incredible coworkers who have our backs every day – Availity truly is a great place to work. We have just been certified again as a Great Place to Work™ and are proud of this accomplishment. Being on the front lines can seem tedious, but you are the face of the company who is delighting our customers with your empathy and patience. You are the reason why Availity is at the top of our industry. Many thanks again for your insight. We are so grateful to have you as part of the Availity team.
Viewing 4 - 6 of 26 Reviews

Glassdoor has 723 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.