BELAY reviews

3.4

54% would recommend to a friend

(282 total reviews)
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Tricia Sciortino

55% approve of CEO

48% positive business outlook

BELAY has an employee rating of 3.4 out of 5 stars, based on 282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BELAY employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

282 reviews
3.0
Feb 15, 2023
Recommend
CEO approval
Business Outlook

Pros

This job provides amazing flexibility, the chance to work with great companies, consistent pay, and learning new skills. This has been a life saver as a work from home job that is not actually a scam and I can continue to stay home with my children. I have a wonderful client/boss and don't think I could find a better position to fit into my busy life.

Cons

That being said, Belay does not really care about their contractors, in my opinion. They do not provide any recognition or seniority for those that have been there for years. There is a chance at a $1 raise after each year you complete. They will not reach out to you to congratulate you on the time spent working for them, or if you're doing a great job with a client. There is no room for advancement. This is not a company that you can build a career out of or move up in the company, and there are no paid benefits. Unless your client buys out your contract from Belay (for an extremely hefty price) there is no opportunity to grow in your career. Now if you are lucky enough to get bought out by your client it is a great way to move up in your position that way, but do not bank on it. Lastly, even if you are skillful and you were hired on, you still have to compete with all the other VA's for a client. You may seem like the perfect candidate, and maybe even Belay reached out to you and said you'd be a great fit for this specific client, and they can still choose someone else over you. It's a little disheartening to be asked to interview for a client and get excited about it, just to be told they've selected another VA.

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BELAY Response
3y
Hi there, thank you so much for your honest review. It's feedback like this that lets us gain even more insight into what our employees and contractors feel and need from BELAY. We do understand the process can be lengthy even after joining BELAY since you do have to be matched with a specific client. Our aim to is to make sure there is excitement and confidence between both the client and contractor during the matching process so that each pairing is not only a skills match but a personality one as well. We are saddened to hear that you do not feel like our contractors are appreciated - we do our best to acknowledge the hard work and dedication of all of our team members but we appreciate you letting us know how you feel. As we are an ever-evolving company, we hope to continue to grow and learn all we can to help our employees, contractors and clients climb higher!
5.0
Feb 13, 2023
Recommend
CEO approval
Business Outlook

Pros

BELAY is a great company all around. The mission, vision, and values of this company speak for themselves. BELAY really displays its passion to serve clients and contractors through everything they do. The people who make up BELAY are the real stars. I'm so lucky to work with some of the best people who deeply care about one another and who collaborate and lean on each other well. The team has fun but works hard! The work-life balance is also a huge perk. There is no expectation to work outside of normal business hours. My night and weekends are held sacred by my manager and coworkers. I have a life outside of my job and I never feel bad about upholding that boundary!

Cons

Even though BELAY has a lot of amazing aspects, just like every other company BELAY has its flaws and imperfections. BELAY has an unofficial saying "build the plane as we fly it", although I enjoy the can-do attitude and willingness to jump feet first, I've seen this end badly most of the time. This norm has created undue stress and chaos that could have been prevented if management took the time to be strategic in their approach rather than reactionary. I've seen many of my coworkers dismissed when they advocate for a more strategic approach. I'm hoping the management team will continue to grow in this area. The pay at BELAY is also not the greatest. To really increase your base salary you need to be promoted. Unfortunately, the bonuses are not substantial either.

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BELAY Response
3y
Hi there, thank you for such an honest and thorough review. We understand we are a wonderful company but also acknowledge there are plenty of ways for us to grow. It's feedback like this that allows us to do so. Thank you!
5.0
Feb 13, 2023

Best Company Ever

Recommend
CEO approval
Business Outlook

Pros

BELAY is an incredible organization that works hard to serve its clients, contractors, and employees well. It is a joy and privilege to get to work alongside the fantastic people here every day. I love coming to work and never have Sunday Scaries. Ha! We want to work hard to help our clients and contractors be successful both at work and in life. It is a true passion of ours to help our clients achieve their goals

Cons

Not a ton of upward mobility, but that is changing.

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BELAY Response
3y
Hi there, thank you so much for your review. We strive to make sure our employees do maintain that work-life balance and definitely don't want to provide any Sunday Scaries! Our leaders are constantly looking for ways to process improve, grow, and adapt to the needs of our people, our contractors, and our clients. It's feedback like this that allows us to do so. Thank you!
Viewing 112 - 114 of 282 Reviews

Glassdoor has 688 BELAY reviews submitted anonymously by BELAY employees. Read employee reviews and ratings on Glassdoor to decide if BELAY is right for you.