BELAY reviews

3.4

54% would recommend to a friend

(282 total reviews)
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Tricia Sciortino

55% approve of CEO

48% positive business outlook

BELAY has an employee rating of 3.4 out of 5 stars, based on 282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BELAY employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

282 reviews
5.0
Oct 9, 2020
Recommend
CEO approval
Business Outlook

Pros

They are so good at connecting contractors with the right clients.

Cons

Wages don't increase at a regular rate through Belay

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BELAY Response
5y
Thank you for taking the time to leave this review. We are so grateful that you chose BELAY as your partner as a Virtual Assistant. Did you know you may renegotiate your contract at the year mark with your client? Please reach out to Contractor Services for more details. Thank you for all that you do to take such good care of our clients!
1.0
Sep 23, 2020

HYPOCRISY in the flesh

Recommend
CEO approval
Business Outlook

Pros

You think they follow God

Cons

You have to be available Mon thru Fri 9 to 5, even if you only have 1 or 2 clients. Their customer care specialist change like the wind. The pay scale is ridiculous. Lilly white culture.....perhaps 2% if that multi racial. Honey if you blond blue eyes and praise the Lord willing to work for $10/hr, you'll get a job.

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BELAY Response
5y
Thank you so much for taking the time to leave this review. We genuinely care about each concern you shared, and we regret you had such a negative experience. Reading through what you shared, it seems there were several misunderstandings along the way, and we are sorry for that. We do request contractors to be available for communication during the workday, but we equally encourage our contractors to leverage the freedom and flexibility that comes with a 1099 position. There are several contractors who have shared how they have found this balance over on our blog, and we encourage anyone who is curious to take a look over there. We regularly evaluate the rates we offer all of our contractors and we continue to provide competitive compensation within the market. There are no roles that earn $10 an hour at BELAY. Our incredible team in Contractor Services is passionate about serving our contractors and helping them with anything they need, and they work hard every day to support our incredible community of contractors. Equally helpful are our Client Success Consultants who work hard to support contractors in each of their engagements with our clients. When it comes to faith, race, gender, generation, etc., our contractor community is incredibly diverse and we are proud of this diverse group of people who choose to be a part of BELAY. We are also proud of the Diversity & Inclusion stance BELAY has shared in recent months, and we continue as an organization to evaluate how and where we can improve and enhance the voices of all groups within our organization. We always encourage contractors to share their concerns, ideas, and suggestions with their CSC or Contractor Services in order to prevent miscommunication and misunderstandings. Thank you, again, for sharing these thoughts. We wish you all the best moving forward.
4.0
Sep 20, 2020
Recommend
CEO approval
Business Outlook

Pros

They are flexible and nice.

Cons

They take a big cut.

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BELAY Response
5y
Thank you for taking the time to leave this review. We are so grateful for the time you have devoted to serving BELAY clients. BELAY provides a premium service to both our clients and our contractors. We carefully and regularly evaluate both our prices for clients and our pay rate for our contractors and we believe in the value we provide for everyone who chooses to partner with us. Thank you for all you do and for trusting us to find the best clients for you!
Viewing 211 - 213 of 282 Reviews

Glassdoor has 688 BELAY reviews submitted anonymously by BELAY employees. Read employee reviews and ratings on Glassdoor to decide if BELAY is right for you.