BSI reviews

Thank you for taking the time to provide feedback to BSI. We are glad that you appreciate the value of our benefits program. BSI seeks to provide benefits that are competitive within the market. BSI continues to seek input from employee so that we can continue to evolve with the ever changing work environment. BSI follows a competitive process to review all KPIs within the strategic plan, the annual budget process and during individual objective setting. All employees have the opportunity to raise their concerns during these processes. There have been several recent leadership changes at BSI. We believe these changes reflect the new direction leadership is taking among the BSI USA team. Additionally, several individuals have been promoted within the organization. Turnover is a global KPI which is regularly monitored. The organization has reduced turnover by 2% in recent years.

Thanks for your time and contribution to make BSI a better organization and a better place to work. Our values (integrity, continuous improvement and inclusivity) and excellence behaviors guide our business interactions and ultimately shape our organizational culture of collaboration, building high performance and empowered teams. BSI is committed to deliver excellence and we continuously survey our customer satisfaction. We are proud to consistently obtain net promoter scores (NPS) at benchmark levels of “excellent”. (65, Q42017) Yes - our management team is experienced, competent and prepared to coach teams to achieve superior performance. Team and individual targets are adequately set-up and regularly monitored throughout the year. In fact, BSI Americas has more than doubled its business in the last 7 years under a stable leadership team and has become a leading organization in its sector working with nearly 50% of Fortune 500 companies. For well over a century, BSI has developed as a business that is dynamic, trusted, innovative and resilient. We provide a total compensation package based on market, competence, and experience. BSI uses a pay for performance model and evaluates performance on an annual basis – at minimum. We celebrate our achievements, giving the credit to our people; our people are our most critical asset. We take all employee feedback seriously. Thank you for your comment.