Backbase reviews

Let's face it...Backbase filled...past tense...a gap in a bank's customer journey that has now been rendered moot by cheaper, easier to configure solutions. Worse yet, its delivery arm is the worst I've ever seen. They are so focused on booking revenue that they forget to actually deliver something of value. It's no wonder that many long-standing customers are running for the hills or to their attorney's office. Lastly, this organization is led by a CEO that treats his employees like garbage. Singularly, the worst interpersonal skills displayed by a senior executive. Unemployment is better than Backbase.

The demands by upper management can be tough and unforgiving. Corporate centric culture rather than focused on people. Small recognition given to those who put in the time, more about the company succeeding for the good of profits rather than self growth and learning. VERY focused on sales, the number game but disregard actual delivery. Personal life often overlooked and pushed to the side. Although a rather flat hierarchy, a lot of energy is put towards impressing sales and executives because they had the loudest voice and therefore the most power to fire/hire. Employees must expect direct conversations, small amounts of empathy and extended hours/personal time sacrifice.