Backbase reviews

3.1

46% would recommend to a friend

(639 total reviews)
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Jouk Pleiter

52% approve of CEO

39% positive business outlook

Backbase has an employee rating of 3.1 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Backbase employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

639 reviews
4.0
Nov 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Growth organization, high potential in North America. Excellent people in key positions. Management team has the opportunity to make or break the organization.

Cons

Shifting focus has hurt long-term prosperity in the US. Teams are willing to work, but are unsure of best practices and generally are out of sync with global peers. Management team has the opportunity to make or break the organization.

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Backbase Response
8y
Thank you for your review and advice!
1.0
Dec 17, 2024
Recommend
CEO approval
Business Outlook

Pros

1 star - would not recommend.

Cons

Leadership in Amsterdam is amateur hour. Half baked products, awful implementations, uncompetitive prices make it near impossible to sell their products. Revolving door of leadership in the US because nobody can hit quota.

1.0
Feb 17, 2023
Recommend
CEO approval
Business Outlook

Pros

The comp is decent and most people are friendly.

Cons

The US benefits are horrible. They use a PEO and the monthly medical premiums were over $15k/yr more than other places for comparable coverage. The Sales org is in constant flux. Sales Managers come and go faster than anywhere I've ever seen. As far as being a seller, you will need at least 6x in your pipeline to have a shot at hitting quota. Even if you're good enough to win against the competition, who is always cheaper, there are big issues with delivery being too expensive and taking too long which kills deals, hence the need for 6x pipeline. They're based in the Netherlands and have not been in the US long enough to have sufficient local support teams to assist sales efforts which will hinder your ability to collaborate internally when needed to win deals. Compounding this problem are layoffs and an inability to recognize talent. As long as they've been in business, they shouldn't still be grappling with their GTM strategy. Perhaps Motive Partners, who recently invested heavily, will get the right ELT in place and increase the speed of innovation so they don't get sued again for selling vapor-ware.

Viewing 13 - 15 of 639 Reviews

Glassdoor has 817 Backbase reviews submitted anonymously by Backbase employees. Read employee reviews and ratings on Glassdoor to decide if Backbase is right for you.