Bandwidth reviews

3.8

66% would recommend to a friend

(462 total reviews)
avatar

David Morken

71% approve of CEO

63% positive business outlook

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

462 reviews
2.0
Jul 6, 2021

overworked & underpaid

Recommend
CEO approval
Business Outlook

Pros

-Love the people at Bandwidth. Truly good people who care about each other - The benefits are good - Nice office, and building a new HQ that will be great

Cons

- Extremely underpaid compared to the job market and industry. 20k+ pay gap. - Very little remote work flexibility, you need to have an excuse or reason deemed valid by leadership to WFH. This promotes a toxic culture of comparing personal lives, and awarding WFH to those who "need it" most. - Micro-managed by leadership. - No transparency. It is clear from these reviews that people are leaving Bandwidth at an alarming rate, and leadership has not once addressed it directly. -Shameful amount of diversity.

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Bandwidth Response
4y
Sorry to hear your experience is not positive. We'd like to learn more - please reach out to People Services.
3.0
Sep 4, 2022
Recommend
CEO approval
Business Outlook

Pros

The people are fantastic. Benefits are good. On the whole, there is a good "vibe" (or at least there has been until now).

Cons

The CEO has just announced a strict 5-day-a-week, in-personal work mandate. (Of course it's "flexible", but only for occasional things such as appointments and the like.)

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Bandwidth Response
3y
We respect your opinion and how you’ve shared it from the heart. Working from home existed well before the pandemic, and we have been very consistent in supporting our in-person culture all along. If anything, the pandemic has reinforced how much we value the creativity and serendipity that’s only possible when we’re together in person. That’s why we’re now asking our Bandmates to come back into the office. We do recognize you have a choice, and we hope you will choose to stay at Bandwidth.
1.0
Aug 18, 2021

Could have been amazing, leadership failed to deliver.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pockets of really amazing people scattered throughout the organization. Work life flexibility and having the ability to go home at a decent hour. Good healthcare benefits. Good career growth and opportunities depending on the team.

Cons

Where to start…work should be work not a place of worship (prayer at all hands meetings, “be fruitful and multiply” verse on kids of BW posters). When the CEO refuses to acknowledge or take a political stance on BLM (totally fine) because BW as a corporation can’t take a stance on political matters however that doesn’t seem to apply to bringing conservative values into the organization. Be prepared to be micromanaged by your leaders. Most promotions into leadership positions are awarded to “yes” people not to those challenging the way things should be. Historically leaders who disrupt the way things have been done usually get frustrated very quickly and move on to other companies. Lower than market pay, internal promotions are usually lower than external market promotions. Lack of diversity across the board with what seems to be little to no focus from the HR team to define a diversity strategy. COVID strategy was very poorly executed, it was very clearly charged by the CEOs lack of respect for science and proper health protocols. I remember very clearly at the beginning of the pandemic where at an AMA he said he “wanted to go to China, get the virus and survive”, it was very awkward to hear that. It was clearly communicated that the company is an in office culture and their long term strategy was to return to office but forcing everyone to return on the same day without requiring proof of vaccination was irresponsible then eventually failing to report to the entire organization multiple outbreaks leading to a chief of people telling those who wanted answers and communication was to “stand down” (in a company wide slack group) was cherry on top. In addition to that, you have leaders who get very defensive when you provide any feedback that doesn’t fit their narrative. Bandwidth was once an excellent place to work and it still is if you fit into their mold. If you are a person of faith and ideally white you will thrive. If you are looking for an innovative and forward thinking organization with autonomy to succeed and be your authentic self in the workplace, this isn’t it. The positive reviews referring anyone who dares to include any criticism as “cry babies” speaks volumes to the type of people happy there.

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Bandwidth Response
4y
Thanks for the review. We continue to stand by our culture, which has driven 20+ years of growth and success by providing meaningful work, lifting each other up, and investing in the bodies, minds and spirits of our Bandmates. Sorry to hear your experience was not positive.
Viewing 19 - 21 of 462 Reviews

Glassdoor has 497 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.