Bandwidth reviews

3.8

66% would recommend to a friend

(462 total reviews)
avatar

David Morken

71% approve of CEO

63% positive business outlook

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

462 reviews
1.0
Aug 16, 2021
Recommend
CEO approval
Business Outlook

Pros

None. Low pay is not competitive with the market and the sales culture is not healthy. Forcing people to come back to the office and disregarding COVID is disappointing.

Cons

Sales culture is not healthy. Forcing people to come back to the office and disregarding COVID is disappointing. They're a family culture yet aren't flexible for the needs of their employees.

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Bandwidth Response
4y
Sorry to hear your experience was not positive. We believe in-person when people are together is when the best innovation happens. At the same time, our leaders have always been empowered to make exceptions for special circumstances and to provide flexibility to our Bandmates and their families.
1.0
Sep 27, 2022

What happened to this place?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health care, 90 minute lunch, overall fun crowd.

Cons

There is a lot going on here. As mentioned in a lot of the recent reviews, people are saying the same things but I don't see any real change here. I came to Bandwidth in 2019 and thought it was going to be somewhere I would retire. As my first corporate experience everything was great at first. A fun crowd, long lunch, and good benefits. These things quickly became obsolete. I was barely making ends means with a well below average salary for this area and market. That has not changed. The real issue was when Covid hit. We all went home and work continued. In June of 2020 the CEO got on an all hands meeting was boasted about how the Bandwidth office truly never closed and people should come on back for free lunch. Mind you vaccines were not even developed at this point. We heard this message for month. It put managers in an awkward spot because no one wanted to go to the office but yet they had to talk about it. Later in 2020 people started going back in and multiple times a week we would get an email about positive cases from people in the office. The same theme continued throughout 2021. There was no vaccine or mask policy in office, so you wonder why people were getting sick. It was all about in person work. Around this time last year with Covid very much so still in the picture an office mandate was put in place. This was met with a ton of backlash leading to Morken saying if people didn't want to abide by this, they can find another job. Which plenty of people said okay and left on short notice, leaving the company to scramble. These were not just entry level people looking for an easy way out. These were directors, VPs, and C level career employees who said it's not worth it. They didn't want to play David Morken's game anymore. He backed off and we went hybrid. Things were starting to look up through 2022 until now. Morken simply can't shake the in office thing. He again has stated that if people don't want to be in office then they can go somewhere else. This is absolutely mind blowing to me, why David Morken is so obsessed with being in the office. He is all about the strong Christian family values, but yet wants people to be away from their families for up to 10 hours a day (if you factor in commute)?? I understand there is a fancy new office being built and you want butts in seats. But that is simply not corporate America anymore. If we've learned anything, work is getting done and done well while at home. People are happier because they have flexibility in the day. So many of my co workers are interviewing or getting ready to leave for other companies for remote work alone. Some are planning to just leave with no plan because what Morken is asking is just no worth it. It is not worth the low salary, gas money, and boring office, just to be in person again. The promise of flexibility is not clear so don't let people fool you with that. For those of you looking at a job with Bandwidth, go somewhere else for the sake of your own time. All these random 5 star reviews are not legit. If they are real, they are from the sales department. All of the money and attention gets put into sales. If you are not in sales than you get pushed to the side.

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Bandwidth Response
3y
We fully realize everyone is entitled to their own opinions about our return to an in-person environment and have no argument or judgment toward those who choose another way. We also understand this platform is a preferred outlet for many. However, if you are indeed a current Bandmate, we’d ask that you consider expressing some of your concerns with your leader or business partner as well. They are always available and open for discussion.
1.0
Sep 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are the only plus side

Cons

I’m not sure where this influx of 5 star reviews are coming from now. Like many others, I thought bandwidth was a place I’d stay at for more than a year. I can’t believe how horribly wrong I was. I left my old job seeking a better one here and what I got was much, much worse. They pulled me in within the first couple of months with the free lunches, the remote work, etc. Once the rose colored glasses came off, I saw this place for what it was. Let me just preface this also by saying - maybe this is just the specific department I’m in. But who knows - I never got a chance to even get to know anyone else because all of these “community events” and “bandmate meet ups” you see plastered all over LinkedIn - I never knew about any of these events going on. If there was, well I can guarantee I couldn’t attend it because I have to stay glued to my computer all day, every day. There’s just no better way to explain this job other than: it’s extremely over demanding. Management and coworkers are extremely cliquey and nothing is confidential. It’s sad. We all knew we would have to go back into the office at some point, but 5 days a week is insane and outdated. Doing it for the sake of company culture ? Nobody even talks to each other in the ‘cubicles’ when I am in the office. Every time i go in, everyone’s wearing headphones and working like we are in a factory. “be fruitful and multiple” posters everywhere of employee’s kids. Creepy. The new campus? Ok… I’d take my mental health over a new soccer field I will never use any day. This job has had such a huge negative impact on my mental health it’s insane. Not only are you glued behind a computer, you’re dealing with rude customers who literally say they expect you to bend over backwards for them. I will do all I can to provide a good experience but bending over backwards? I’ll pass. Management doesn’t do anything about the way customers talk to you. Unless you want stress, no personal life because you’ll be working crazy late shifts, don’t bother. There’s better options out there.

Viewing 22 - 24 of 462 Reviews

Glassdoor has 497 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.