Pros
Employees receive a 20% discount and Charlotte is a great location
Cons
There is nothing special about this company. You will be overworked and underpaid and expected to smile and joke about the working conditions as it is a well known problem that management will not address. The corporate offices are understaffed and since there is such a high turnover, the workload becomes even more stressful. The training is all systems training with no focus on investing in employees and developing them as people. There is no talk about career goals unless you as an entry level employee start the conversation and coaching is focused on how to complete assignments rather than how to better yourself and excel at the company. As a result, there is nothing special or inspiring about the leaders of this company. All that we know about them is that they make sales goals with no explanation of their leadership style or best practices, or that their last name is Belk. There is no Belk corporate mantra or way of doing things and as a result we sit around in meetings using other retailers as references as to what we should be doing instead of using them as a competitive analysis about how we can set ourselves apart. Even if upper level management did do that, the strategies are not shared or are unknown. We consistently undermine our customer thinking that they are old fashioned and lag behind the times, when, in fact, it is our company that is old fashioned and behind the times. Our systems are old and outdated, our stores look tired and overstuffed with product, and we do not embrace technology whatsoever. Overall, there is just nothing remarkable or inspiring about the work that is done here.
