Does Best Buy Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Best Buy Health employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Best Buy Health. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Best Buy Health?

65% of Best Buy Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Best Buy Health 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Best Buy Health?

Customer Service Representative (37) , Sales Associate (17) , Customer Advisor (14) , Direct Sales Representative (14) , Direct Sales Agent (13) , Manager (10) , Supervisor (10) , Direct Sales (8) , Sales Representative (8) , Customer Service Advisor (7) , Urgent Response Agent (7) , Customer Service Representative (CSR) (6) , Customer Service (5) , Customer Service Supervisor (5) , Software Engineer (5)

What are the pros of working at Best Buy Health according to real employee reviews?

"Good pay but only if you are in the top 10% of the reps." ((in 53 reviews)); "Good benefits and they’re nice" ((in 46 reviews)); "great people to work with" ((in 42 reviews)); "Good culture and sales incentives" ((in 20 reviews)); "Good work / life balance" ((in 16 reviews))

What are the cons of working at Best Buy Health according to real employee reviews?

"Poor management." ((in 34 reviews)); "Complacent upper management, workplace politics down to the agent level, endless brown nosing, by far the most inefficient and authoritative call center environment I have worked in." ((in 18 reviews)); "Managers don't know how to run a call center." ((in 13 reviews)); "Abusice supervisor" ((in 13 reviews)); "long hours I guess ya know" ((in 6 reviews))

What are employees saying about Best Buy Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Best Buy Health layoffs and their outlook for job security at Best Buy Health in 2026.

What are the top reviewed Best Buy Health locations?

Carlsbad , Reno , San Diego , San Antonio , Novi , Boston , San Marcos , New York , Houston , Los Angeles , Seattle , Boca Raton , Jersey City , Layton , Chicago , Lynchburg , Stafford , Woodbridge , Brooklyn , Phoenix , Detroit , Jackson , Louisville , Charlotte , Fort Worth , Grapevine , Cypress , Eden Prairie , Minneapolis , Murfreesboro

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Best Buy Health

Part of Best Buy

Best Buy Health reviews

3.4

65% would recommend to a friend

(507 total reviews)

Deborah DiSanzo

43% approve of CEO

36% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.2

Senior management

2.9

Career opportunities

Best Buy Health has an employee rating of 3.4 out of 5 stars, based on 507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

507 reviews

3.0

Feb 19, 2013

Greatcall is a decent employer but there is a large amount of micromanaging.

Direct sales agent

Recommend

CEO approval

Business Outlook

Pros

I have a lot of fun with the callers and selling of the products. They have continuous coaching and training programs.

Cons

You are under constant scrutiny by management. If you hit 4 of the 5 numbers you are supposed to, they will push you to hit that last number. Calls are graded, and if you don't hit a certain percentage, you can loose all of your commission for the month. You are in competition with fellow employees.

2.0

Dec 21, 2012

Info

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Pretty good benefits, co-workers, great products

Cons

Upper management, structure and communication

1.0

Nov 20, 2012

Don't get tricked into this job

Direct sales representative

Recommend

CEO approval

Business Outlook

Pros

Training is thorough - with one exception. You are not told that your commission will be based on an ever changing set of rules for your "conversion." A fancy word for "we will decide when and how to make your commission" you EARNED not payable to you. Junk food provided from time to time. Nice clean facility.

Cons

You will work your B*** off and have commissions earned only to find at the end of the month that because your team did not convert as a whole to the goal, you wont get your commission. OR when the "graders" are listening to your call, you used a word they didnt like or you didnt offer EVERY up sell even though the customer was telling you over they could not afford anymore . New people will work night and weekends with the threat of firing if you complain. After that better shifts are given to the people "converting" highest (a.k.a who is best at tricking low income seniors to give up their credit card.) The starting hourly wage has been lowered since I quit. By about $2.00 an hour. So my rating for compensation is a 4 star ONLY for benefits, which were okay.

Viewing 499 - 501 of 507 Reviews

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Jobs at Best Buy Health

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Customer Advisor $20/hr. Novi MI

Customer Advisor $20/hr. Reno NV