Best Buy Health reviews

3.4

65% would recommend to a friend

(507 total reviews)
avatar

Deborah DiSanzo

43% approve of CEO

36% positive business outlook

Best Buy Health has an employee rating of 3.4 out of 5 stars, based on 507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

507 reviews
1.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

It's a check! That's about it. Only expect promotions if you either stick it out for years or kiss butt like a fiend and no other. But hey, they are possible...

Cons

I was one of the original 4 techs chosen for the opening of the new Reno call center. All good things must come to an end... Unfortunately that happened within the first year. After a year and a half I had to bail. No choice. Politics in the office are not good. But if you keep your head down you can at least keep your job. Promotions are only there for a select few. People will always try to tarnish you. Either deal with it or quit. Only choices...

3.0
Mar 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent pay, super friendly coworkers. Hours aren't really that bad for a call center.

Cons

There is no consistency among supervisors and seniors regarding processes. Although everyone follows a single 'manual', each team is run completely differently from the next. Very frustrating for someone who has had four supervisors in two months. FYI - *everyone* is now on split shifts. A very select few get two days off in a row. Management - supervisors and managers - are mostly aloof and very condescending when asked for help. (I'm not the only one who feels this way.) There are a couple of great ones but the rest act as if you are a child when you ask for help or escalation.

1.0
Apr 20, 2015
Recommend
CEO approval
Business Outlook

Pros

The customers for the most part are amazing. Comparison to other call centers I have worked in. You get free coffee.

Cons

The supervisor and management are horrible. There might be two supervisor's that know the job you will be doing and management will make promises that they will never follow through with unless you click up with them. The human resources department is a joke. In my opinion waste of an office. Once you have an health issue or that upsets management you might as well kiss your job good bye. If you enjoy working your behind off with little acknowledgement from management or supervisor's this is the job for you.

Viewing 19 - 21 of 507 Reviews

Glassdoor has 534 Best Buy Health reviews submitted anonymously by Best Buy Health employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy Health is right for you.