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      Best Western

      Engaged Employer

      Best Western reviews

      3.4

      52% would recommend to a friend

      (2,359 total reviews)

      Larry Cuculic

      57% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Best Western has an employee rating of 3.4 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Western employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Nov 10, 2008

      Used to be a great place to work

      It technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have competitive pay and good a physical work environment (desks, PC's, etc.). Benefits are average, but are worse each year. Friendly people, for the most part.

      Cons

      The company has brought in too many managers who have made employees' jobs extremely stressful. The company is so micromanaged. They outsourced development teams in 2005 and there is still a lot of tension. There were very limited opportunities to grow and advance. Non-exempt employees have 'dead-end jobs'. Infrastructure staff is overworked and there is more turnover than there should be. Morale is non-existent there. A lot of talented people left the company, in hordes. They were disgusted with the way things were becoming. Poor communication by poor communicators.

      2.0
      Aug 20, 2008

      The truth about working for Best Western Squire Inn in Grand Canyon, AZ.

      Food & beverage supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      All employees know one another by first name. Supervisors tend to support each other especially when you are new. Most long time employees are very knowledgeable and are helpful.

      Cons

      Best Westerns are privately owned businesses and management has a high turnover rate. It is unstructured and they do not have to play by the rules. There are numerous non citizens, as a results, if you are cheap labor and a hard worker you can be treated fairly. Easily management can treat you unfairly which is why management and supervisor has a high turnover rate. Depending on your negotiation skills you can be paid well especially for the location in Grand Canyon.

      Viewing 2356 - 2358 of 2,359 Reviews
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      ReviewsBest Western reviews

      Glassdoor has 2,686 Best Western reviews submitted anonymously by Best Western employees. Read employee reviews and ratings on Glassdoor to decide if Best Western is right for you.