Does Bill Gosling Outsourcing pay their employees well?

According to anonymously submitted Glassdoor reviews, Bill Gosling Outsourcing employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Bill Gosling Outsourcing. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Bill Gosling Outsourcing?

50% of Bill Gosling Outsourcing employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bill Gosling Outsourcing 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bill Gosling Outsourcing?

Customer Service Representative (147) , Collections Agent (61) , Collections Specialist (35) , Customer Service Representative (CSR) (28) , Customer Service Agent (24) , Collections Representative (23) , Collection Agent (20) , Call Center Agent (16) , Agent (15) , Loan Verification Specialist (15) , Team Leader (12) , Collector (11) , Debt Collector (9) , Call Center Representative (7) , Customer Service (7)

What are the pros of working at Bill Gosling Outsourcing according to real employee reviews?

"Work from home (but they've changed their work from home policy, although they knew that many employees are 5+ hours away from the closest office)" ((in 44 reviews)); "The people are great and truly supportive" ((in 35 reviews)); "Bill Gosling has good training" ((in 26 reviews)); "It's a good work environment" ((in 18 reviews)); "Good colleagues and team members" ((in 17 reviews))

What are the cons of working at Bill Gosling Outsourcing according to real employee reviews?

"low pay is not ideal for customers served" ((in 46 reviews)); "Low salary and low growth" ((in 31 reviews)); "No benefits or full time position until you reach supervisor but you're expected to work full time hours and breaks are not paid (anymore)" ((in 31 reviews)); "And poor management!" ((in 30 reviews)); "No bonus incentives." ((in 14 reviews))

What are employees saying about Bill Gosling Outsourcing layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bill Gosling Outsourcing layoffs and their outlook for job security at Bill Gosling Outsourcing in 2026.

What are the top reviewed Bill Gosling Outsourcing locations?

Richmond , Hampton , Phoenix , Costa , Ontario , Las Vegas

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Bill Gosling Outsourcing

Bill Gosling Outsourcing reviews

Item: Bill Gosling Outsourcing
Rating: 1
Author: Collector

2.9

50% would recommend to a friend

(722 total reviews)

Vipul Khanna

55% approve of CEO

44% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Culture & values

3.0

Career opportunities

2.9

Work/Life balance

2.8

Senior management

2.4

Compensation and benefits

Bill Gosling Outsourcing has an employee rating of 2.9 out of 5 stars, based on 722 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bill Gosling Outsourcing employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

722 reviews

4.0

Jun 14, 2016

Inbound Customer Service Agent

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

- good benefits - great coworkers - more good managers then bad -central locations - feel like more then just a number in a computer or a head wearing a headset

Cons

- just above minimum wage - not all managers are management material

1.0

Jun 8, 2016

Collection Agent

Collector

Recommend

CEO approval

Business Outlook

Pros

This company offers full-time employment. For the level of experience required and hourly wage offered this organization is competing with the retail and fast food sector. Bill Gosling offers full-time which is difficult to find with their employment competition. The business experience and training is also a huge plus if a candidate is a new comer or lacks business experience.

Cons

I truly was challenged with the integrity of the company. There was a fear tact always in play. A very senior level executive threatened the agents they could be sued if certain practices were not compiled with not in consideration of honest unintentional human error which was completely not true! Turn over was like nothing I have seen before at a phenomenally high rate. Pay is definitely not in line with the responsibilities and expectations. They also have a proven past record of abuses towards employees.

Viewing 721 - 722 of 722 Reviews

Jobs at Bill Gosling Outsourcing

Customer Service Representative Agents

Vice President, Practice Head, Auto (Sales /Account Management)

Bilingual Collection Agent (English/Spanish Required)

Collections and Recovery Specialist

Onsite & Hybrid Call Center Agents

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Collection Agent

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