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Bluehost

Engaged Employer

Bluehost reviews

4.7

91% would recommend to a friend

(254 total reviews)

Sachin Puri

93% approve of CEO

91% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Work/Life balance

4.7

Career opportunities

4.6

Culture & values

4.6

Senior management

4.5

Compensation and benefits

Bluehost has an employee rating of 4.7 out of 5 stars, based on 254 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Bluehost employee rating is 22% above average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

254 reviews
4.0
Nov 11, 2014

Great college job, but hard to be promoted anywhere or earn a bonus while part-time.

Tech support engineer
Recommend
CEO approval
Business Outlook

Pros

It was a pretty good environment for a call center, and a lot of individuals seemed to care about what they were doing. The base pay was great and they offer benefits, even to part-time support employees which is great. The had food for employees and ping pong tables.

Cons

You can feel the corporate environment coming in and beginning to smother the existing culture that Bluehost once had. It doesn't feel quite as personal as I was led to believe, and it was impossible to advance to higher levels of Technical Support as a part-time employee. They did introduce a bonus program for sales as well, but because it was geared towards those working 40 hours per week, it was very hard to ever get a bonus as a part-time employee. Also, in the end, it is a call center, and there is always the pressure to keep call times low, and an ever increasing pressure to sell products as EIG's influence increases.

3.0
Nov 4, 2014

Promising, Great Company that Has Taken a Turn for the Worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I started at Bluehost I was excited to work for such an amazing company! Opportunities for advancement were good, you worked with great people, and we were customer based. Our customer service was awesome. We get PTO and Vacation, which is nice, and the benefits are quite good. They promote from within.

Cons

Now, we've been sold to EIG, we're a public company, and it's less and less of about actually helping our customers, and more about making sales and recommending products. It's gotten to the point that recommending products determines if you keep your job, which goes against everything Bluehost was about. It's a very dissapointing turn, and now with some things being outsourced to India everyone wonders how long they'll have jobs here. Management is often promoted from within, and while that opportunity for advancement is great, no one is trained on how to be an effective manager, which definitely is a disadvantage to those under the poor managers.

4.0
Oct 27, 2014

Great company that is on the decline.

Inbound sales
Recommend
CEO approval
Business Outlook

Pros

- Great coworkers - Competitive pay - Relaxed environment Bluehost is a great place to start working. They offer full benefits and a base pay with commissions.

Cons

Communication, departments have rivalry's and do not communicate. Marketing will run a promo without informing sales. Development will launch a new product and not train support on the product. The merger with eig pushed bluehost to grow and forget what made them great.

Viewing 223 - 225 of 254 Reviews
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Glassdoor has 266 Bluehost reviews submitted anonymously by Bluehost employees. Read employee reviews and ratings on Glassdoor to decide if Bluehost is right for you.