Bond Vet reviews

3.3

49% would recommend to a friend

(237 total reviews)
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Joseph Altobelli

47% approve of CEO

42% positive business outlook

Bond Vet has an employee rating of 3.3 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bond Vet employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

237 reviews
5.0
Feb 4, 2026

This company saved me from leaving vet med

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Extremely supportive managing team, very open to feedback - There's an entire IT team available 24/7 via Slack - Bond Vet cares first and foremost about the patient, not about revenue - Because it's a larger company, regional leadership is accessible to questions/comments/concerns and always makes you feel heard - Beautiful, clean hospitals with external cleaning crew. Techs are just responsible for being techs and doctors for being doctors - They're always trying to grow and do better by focusing on employee wellness and patient wellness - It's a modern business, so multiple apps are utilized like Slack and very easy PIMS (Vetspire)

Cons

- Because it's modern, you have to be comfortable using technology (Slack, Google Workspace, AI scribe if you want) - Onboarding is a bit disjointed, there are lots of SOPs pre-made for doctors and techs but you aren't given guidance on where to find them/what's important to know and learn - Bond has recently let go of their entire virtual team, who handled lab callbacks and phone calls. Now it's all handled in-clinic

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Bond Vet Response
4mo
Thank you for taking the time to share such thoughtful feedback. We’re glad to hear that you’ve felt supported by your leadership team and that our focus on patient care, team wellness, and maintaining a modern, well-equipped workplace stands out. We also appreciate your insights on onboarding and training materials. As our systems and processes evolve, keeping resources clear, accessible, and up to date is a priority, and feedback like this helps us continue improving the experience for new team members. -The Bond Vet Team
2.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I was able to work from home

Cons

It was a disappointing experience. Remote call center is basically what it was, Little ability to truly help people calling about their pets because many of the hospitals would refuse to speak with the clients in a timely manner about lab results, prescription refills, etc. Lots of frustrated callers, so I frequently apologized and all I could do was pass the message along.

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Bond Vet Response
4mo
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. Supporting clients and their pets effectively is incredibly important to us, and we understand how frustrating it can feel when communication between teams isn’t as seamless as it should be. We appreciate you sharing your perspective and continue working to improve how our teams collaborate and support clients across our hospitals. -The Bond Vet Team
5.0
Feb 4, 2026

Actually pretty good over all

Recommend
CEO approval
Business Outlook

Pros

Out of 20 years in the field, Bond Vet has been the most welcoming for me. I've worked in corporate, private, ER, shelter med, etc., from reception to management. Bond Vet gave me the opportunity to prove myself and seek new challenges that elevated my work capabilities. I feel that Bond has a great delivery on the medical quality they promise. I love the transparent culture, because even if you are not aware of who does what in the company, you can always ask and get the answer. I know that I can reach directly out to anyone, even the CEO. At first, I was hesitant to return to a corporate office, and I can confidently say that the entire upper management fits into one medium sized room; it's not a disconnected shadow group that micromanages like other locations. I have a level of trust in my team that is rare in this field. I trust that there are highly qualified people overseeing the responsibilities that make it easy for me to enjoy why I work here in the first place. There's tuition reimbursement, profit sharing structures, frequent social outings to unwind, and I get paid well for my skill level. The CEO is a very approachable person, and I appreciate that he does not arrive to a clinic and ignore the staff - he's actually quite the joker. Long-term veterinary people will know that all veterinary locations have the same standard concerns: staffing, client's ability to pay, insurance provider changes, burnout management, etc.

Cons

Sometimes, there are delays in IT, but it does get addressed in time. Still waiting for that new hire swag from two years ago

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Bond Vet Response
4mo
Thank you for such a thoughtful review and for sharing your experience after so many years in the field. It means a lot to hear that Bond Vet has felt welcoming and that you’ve had opportunities to grow and take on new challenges. We’re especially glad that the transparency of our culture and the accessibility of leadership have stood out to you. We appreciate the feedback as well about IT response times. Thank you for being part of what makes our team so special. -The Bond Vet Team
Viewing 19 - 21 of 237 Reviews

Glassdoor has 242 Bond Vet reviews submitted anonymously by Bond Vet employees. Read employee reviews and ratings on Glassdoor to decide if Bond Vet is right for you.