Does Bridgecrest pay their employees well?

According to anonymously submitted Glassdoor reviews, Bridgecrest employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bridgecrest. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Bridgecrest?

44% of Bridgecrest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bridgecrest 2.7 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bridgecrest?

Loan Advisor (166) , Collections Manager (13) , Customer Service Representative (13) , Manager (11) , Senior Loan Advisor (6) , Loan Advisor III (5) , Loan Officer (5) , Remarketing Coordinator (4) , Assistant Director (3) , Collections Representative (3) , Collections Specialist (3) , Customer Relations Specialist (3) , Intern (3) , Operations Manager (3) , Credit Bureau Advisor (2)

What are the pros of working at Bridgecrest according to real employee reviews?

"The job is fairly easy and the pay is good." ((in 44 reviews)); "Benefits are great" ((in 33 reviews)); "The pay was good but only when bonuses were uncapped." ((in 27 reviews)); "Great culture overall within the company" ((in 16 reviews)); "Great coworkers, and team support." ((in 12 reviews))

What are employees saying about Bridgecrest layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bridgecrest layoffs and their outlook for job security at Bridgecrest in 2026.

What are the top reviewed Bridgecrest locations?

Mesa , Fort Worth , Dallas , Irving , Phoenix , Tempe , Dallas-Fort Worth , Huntsville , Montgomery , Arlington , Euless , Grand Prairie , Los Angeles , Denver , Mesa , Patrick AFB , Pana , San Tan Valley

Bridgecrest reviews

2.9

44% would recommend to a friend

(183 total reviews)

Mary Leigh Phillips

56% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

183 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Apr 13, 2023

Okay

Tag and title clerk

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great culture is good

Cons

Low pay high stress slow decision making

Bridgecrest Response

3y

Thank you for sharing your experience as a Title Clerk. As a company that strives to cultivate a fun and friendly environment, we are thrilled to hear that's consistent with your experience! We're sorry to hear the pay is not where you'd like it to be - we evaluate our compensation packages on an annual basis to ensure we are keeping up with industry standards. As you are a current employee, we encourage you to chat with your leader about advancement opportunities. We appreciate your feedback and wish you continued success in your role!

3.0

Apr 13, 2023

Paid the bills

Loan advisor

Recommend

CEO approval

Business Outlook

Pros

Quickly moved up in departments but once you reach a certain level you’re either stuck or move into management. Easy job if you come in do your job and don’t get into the drama. Great benefits!

Cons

Constant movement of manager. You will get a new one each month. Horrible pto accrual. 3 hours every paycheck. Allow you to borrow pto but then takes forever to “pay back”

Bridgecrest Response

3y

Thank you for sharing your experience as a Loan Advisor. Between our family companies of Bridgecrest, DriveTime and SilverRock, there are plenty of growth opportunities available, and we often promote employees from within and are glad to hear you experienced that first hand. We strongly believe in the value of work-life balance and encourages employees to take time away from work to rest, recharge and spend time with friends and family. Beginning the first day of employment, all full-time and part-time regular employees accrue PTO hours each pay period, which increase based on employment status / length of service. We appreciate your feedback and wish you the best in your future role.

3.0

Apr 11, 2023

Not Bad for a Call Center, but far from perfect

Senior loan advisor

Recommend

CEO approval

Business Outlook

Pros

Most Mid-Level managers care for their teams and do what they can Senior Leadership can be good, but varies Pay is Decent after recent compensation changes for base level employees

Cons

Company leadership is reactive to the market and not proactive. Communication is constantly mixed and contradicts training. Leadership has gone back on employee experience improvement promises in the past and seem disinterested in most employee concerns. Took a very long time to update compensation for the lower level to mid level leadership and because they delayed lost many talented and passionate leaders over the last year. Their best leader and Director of the Dallas office was pushed out by other senior leadership unceremoniously and without reason.

Bridgecrest Response

3y

Thank you for sharing your experience as a Senior Loan Advisor. At Bridgecrest, we review our total compensation package on an annual basis to ensure we are keeping up with industry standards. We hear your concerns and invite you to continue this conversation by reaching out to your management or the Talent Support team to discuss your concerns and suggestions further. Thank you for sharing your experience, we wish you continued success in your role!

Viewing 37 - 39 of 183 Reviews

Jobs at Bridgecrest

Administrative Coordinator

Document Control Coordinator

Senior Analyst, Strategic Analytics

Team Lead, Reinstatements

Bridgecrest

Bridgecrest reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Okay

Paid the bills

Not Bad for a Call Center, but far from perfect

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