Bridgecrest reviews

2.9

44% would recommend to a friend

(183 total reviews)
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Mary Leigh Phillips

56% approve of CEO

37% positive business outlook

Reviews by job title

183 reviews

Reviews about "Compensation"

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2.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, schedule and pay was good.

Cons

Too much micromanagement. The call structures are also over whelming. You’re expected to follow the same call structure for each call. It was become very repetitive and overstimulating for most people. Hence why their turn over is high.

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Bridgecrest Response
3mo
Thank you for sharing your experience as a Loan Advisor. We’re glad to hear you found the pay, benefits, and schedule to be positives during your time with the Bridgecrest Family of Brands. We also appreciate your honest feedback around management and call structure processes, training, and expectations are regularly reviewed as we work to balance consistency, compliance, and a supportive team member experience. Thank you for sharing your experience, we appreciate the time you spent with us and wish you the best in your future endeavors.
2.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity to take on more responsibilities to learn and gain experience.

Cons

Even after promotions, the pay increases are laughable. Schedules for contact center agents are inflexible and awful particularly if you have a family.

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Bridgecrest Response
3mo
Thank you for taking the time to share your experience as a QA Manager. We appreciate you recognizing the opportunities to grow and take on additional responsibility during your time with the Bridgecrest Family of Brands. We hear your concerns around compensation, schedule flexibility, and the impact resourcing decisions can have on both team members and the customer experience. We want to ensure you pay is reviewed annually to remain competitive within the industry, and we continue to evaluate our total rewards, scheduling practices, and quality strategies with long-term impact in mind. We appreciate the time you spent with us and wish you the best in your future endeavors.
3.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and the people you meet along the way.

Cons

I wish the pay scale was better.

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Bridgecrest Response
3mo
Thank you for sharing your experience as a Charge Off Collections Specialist. We’re glad to hear you’ve appreciated the people you’ve worked with and the relationships built along the way. The Bridgecrest Family of brands reviews pay on an annual cycle to ensure we remain competitive within the industry. We're committed to continually listening to feedback and improving the team member experience for all. Thank you for being part of the Bridgecrest Family of Brands, and we wish you continued success.
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