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Bright Horizons Family Solutions

Engaged Employer

Bright Horizons Family Solutions reviews

3.5

55% would recommend to a friend

(2,404 total reviews)
avatar

Stephen Kramer

67% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Work/Life balance

3.3

Compensation and benefits

3.0

Senior management

Bright Horizons Family Solutions has an employee rating of 3.5 out of 5 stars, based on 2,404 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bright Horizons Family Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.8 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
2.0
Mar 8, 2010

Why Bright Horizons doesn't work for me.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the hours and weekends off is what drew me to them.

Cons

Disrespect, incompetent management, idea is to not write someone up for abuse and disregard of rules, gossip, terrible pay and no advancement.

2.0
Nov 22, 2009

Potential to be an amazing workplace, but poor management and lack of communication interfere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The children! Clean, well maintained facilities, people committed to programs like "better together." Career advancement opportunities are sometimes available. Centers located around the country so transferring is usually a viable option if necessary. Slightly higher hourly wage than similar day care settings.

Cons

Very poor management, unclear policies and regulations, lack of respect for teachers, low employee morale, poorly organized centers. Often, leadership fails to communicate openly and honestly with staff. Difficult to accrue vacation time when management sends teachers home to save on labor pay. Large amounts of paperwork, but no time scheduled to complete it. Broken office equipment (computers, printer, etc) and slow response to repair it.

Viewing 2398 - 2400 of 2,404 Reviews
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ReviewsBright Horizons Family Solutions reviews

Glassdoor has 3,974 Bright Horizons Family Solutions reviews submitted anonymously by Bright Horizons Family Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Bright Horizons Family Solutions is right for you.