Broulims reviews

2.9

37% would recommend to a friend

(89 total reviews)

Richard Broulim

34% approve of CEO

33% positive business outlook

Broulims has an employee rating of 2.9 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Broulims employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

89 reviews
4.0
Dec 7, 2016

Amazing Customer Service, Bad CEO's

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The focus is absolutely 100% on customer satisfaction, and it's great to be able to help people out. The employees on the store level are a joy to work with. Flexible hours, very willing to work with family events and emergencies. Pay raises are available based on performance and attitude. Closed on Sundays so you'll always get at least one day off for the weekend. Good quality in-store products (deli, meat department, etc). Lot's of fun events and community involvement.

Cons

The owners/CEO, Richard and Robert Broulim. If your employees all groan and roll their eyes every time you walk into a store, you may be doing something wrong. The father/son duo are well known for their excessive micro-management. They also are relentlessly unforgiving for the smallest details, even if the store is understaffed. They will find the highest ranking manager in the store, pull them into the back office, and chew them out for 15-20 minutes with extremely vulgar language. Also, they take forever to approve requests from the managers, if they ever get approved at all. They also won't let the store management get new custodial equipment unless the ones they have are absolutely broken beyond all repair, and yet expect you to keep the place spotless with a vacuum that is falling to pieces and barely picks up light dirt. Customers that know the Broulims family - which is more than a few - can get away with making the managers bend over backwards for them because they know they will be under threat from the big man himself. Some Broulims family members - including extended family - expect you to know who they are on sight and give them special treatment.

1.0
Nov 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Love my coworkers, lots of people truly trying to make an effort/change, great for entry level/short term work

Cons

If you do work at Broulim’s I heavily advise against moving up the ladder. The closer you get to corporate and the owners worse your job will be. Owners have no regard for work life balance calling store directors, office staff and other employees when they are off or on vacation. Visits and conversations with the owners are often stressful and they become belligerent very quickly. They have been known to cuss, degrade, and insult their loyal long term staff. They also have no regard for their own company values and mission. The company has several locations where store directors, corporate, and top management are quitting, considering quitting, really want to quit, or are just completely burnt out and miserable. There is no light at the end of the tunnel, if anyone is able to actually retire from the company the should be given a National award because it’s nearly impossible with how the grind people into the ground. Sad to see so much potential and motivation wasted the moment Robert or Richard step foot in a store

2.0
Jun 29, 2021

This Company Needs Change NOW

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This job has provided for myself and my family for years and for that I am grateful. The coworkers were awesome and became amazing friends.

Cons

This is going to be hefty to buckle up. Robert. Robert. Robert. I can't say that I was shocked to read so many other reviews talking about this man. He is an incredible business person but has ZERO social skills whatsoever. In my opinion, someone who has the ability to confuse, belittle, and give their employees a sick feeling anytime they step through the front door has NO BUSINESS being the CEO. He does this weird thing where he grabs your elbow when he talks to you. His compliments are far from sincere and people pick up on that. We aren't dumb. His most recent power trip included moving around some of the higher paid/tenured store directors and replacing them with someone who he can pay less to do the same job. No one can hold a candle to Robert's greed and selfishness. He has little regard for the well-being of his employees and I truly believe that the only reason he is even paying them benefits is that he has to legally. Robert came to the funeral of one of my family members and acted like he was a celebrity like everyone was just supposed to know who he was. This is how it goes when he marches through his stores barking orders at people. His son, Richard is no different. No respect, and thinks everyone would worship the ground that they walk on. But I can't blame Richard, it's all he's ever seen.

Viewing 10 - 12 of 89 Reviews

Glassdoor has 92 Broulims reviews submitted anonymously by Broulims employees. Read employee reviews and ratings on Glassdoor to decide if Broulims is right for you.