Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great pay and flexibility with school schedule." ((in 30 reviews)); "Great people Good vibes Well Established company" ((in 28 reviews)); "Build.com has a great culture." ((in 17 reviews)); "Good benefits" ((in 14 reviews)); "Lots of free food and stuff" ((in 12 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 11 reviews)); "Multiple times different managers had given entirely different direction and rule set." ((in 7 reviews)); "It doesnt feel like upper management cares about its employees." ((in 7 reviews)); "Lack of transparency and communication" ((in 7 reviews)); "Company needs ethic training." ((in 6 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

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Build.com

Part of Ferguson

Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

310 reviews

4.0

Sep 13, 2012

Great environment with some bumps

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay is good for the area, the company culture is fantastic, and the people are great to work with for the most part.

Cons

Training is kind of scattered, and the supervisory staff sometimes struggles to keep morale up when things are not going as well as they often do.

5.0

Sep 11, 2012

Awesome Company to Work For

Product data specialist

Recommend

CEO approval

Business Outlook

Pros

This is an awesome company to work for. My schedule is amazing and the work is different every day. There is a great amount of team work and we all get along and enjoy helping each other out

Cons

Only con is how far it is away from where I live. Space is cramped as we are growing fast.

5.0

Sep 3, 2012

Awesome, Young Company with More potential every day

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Build.com is a local company with a very modern and realistic way of running things, they listen to all employees at all levels and are very laid back with things like dress code and having fun, but serious when it matters. If you get your stuff done and have good ideas, you will very likely move up the company fast and be noticed

Cons

Just like any company they have bosses you may not like, or rules you don't agree with, but overall there are very few cons to this job, probably the biggest con is the call center and dealing with upset customers, but that is the nature of a call center, if nobody ever had a problem, we wouldn't need a call center at all.

Viewing 133 - 135 of 310 Reviews

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