Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

310 reviews
5.0
Jun 25, 2016
Recommend
CEO approval
Business Outlook

Pros

The people at Build.com are great, I've worked at a few places prior to Build, and the atmosphere here really makes you want to come in every day. It's hard to miss a day of work because you end up missing so much; whether it be a cool event that HR came up with, or a Brand day with free swag and food, or a process in place while at your desk that needs to be tested out, etc. There are so many reasons to get in the office every day and that's one of the things I really love. There is so many areas within the company that I am able to have face to face time with every day, on all the projects that I work on, so that makes it even better as far as the time going by fast, and not making it feel like it's a "dead end job." I've been here 12 years (yesterday) and I am STILL learning something new every day! There's not a better place to call a career than Build.com, honestly. It's such a great place, and I am so grateful to be a part of these exciting changes, and the culture as a whole!

Cons

Don't be lazy, always be the best version of yourself, promote change

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Build.com Response
9y
Thank you so much for the kind words! We appreciate you!
3.0
Jun 24, 2016

What Wikipedia Won't Tell You About Build.com

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Build.com is great for what and where it is. Being in Chico Ca, there is a monumental opportunity for new graduates and Chico locals to gain a tremendous amount of applicable career/life skills while making an above average pay for the area along with: full benefits, gym discounts, all of the standard DOT COM office perks (free snacks, games, etc). You can meet some pretty cool and genuine people here. Career Opportunities (2/5): Nepotism at its finest - the classic case of it’s not what you know, it’s who you know. If you know people in high places then expect to make a swift and timely promotion. Compensation & Benefits (4/5): For the area the pay is pretty darn good. BONUS: you don’t have to use Obama care. Work/Life Balance (3/5): It's difficult to rate this one as it really depends on what you do. Marketers, merchandisers, and programmers will often put in more than 40 hours a week. Sales folks can often put in as much time as they want to work. It’s easy to burn yourself out amongst the spacey management and other co-workers whom are trying to gain notoriety. Senior Management (2/5): It’s rare to see an “outsider” make it into a senior or executive level position. But, most of their time is spent in a meeting that was scheduled to talk about another meeting to be scheduled in the near/distant future. Culture & Values (1/5): GET THE MONEY, WORK HARD PLAY HARD, blah, blah, blah. I get it, it’s a business, and you can only survive if you’re profitable. But, are these seriously the best values being instilled in the company? Rather, what about being humble, being honest, being adventurous, and providing a positive family spirit? The general composure of the company is very indicative of GETTING THE MONEY – sad to say some of the other respectable attributes fall by the wayside.

Cons

High School reunion much? The CEO, HR and senior management teams do a great job of hyping and promoting the business to potential new hires. Sadly, if you’re not personally “making the rounds”, selling your name, and bragging about all of the hypothetical site changes that you alone thought of then you'll probably find yourself getting burnt out. Management are traditionally poor listeners and carry an essence of "Buid.com snobbery".

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Build.com Response
9y
Thank you for the review. Well thought through and I would argue fair and balanced. Your critiques are fair on many fronts. We're very growth focused, we tend to under-index on the softer benefits, and while we'd like to accommodate as many as possible viewpoints, not everyone is going to fit in our growth focused, customer focused environment. As per me responding here to your comments, I'm a VERY good listener. I take every email, anonymously or directly, very seriously. My team does the same. An email or a compini thread can be the impetus for a long discussion and subsequent policy changes or actions. I can't speak for the whole company, but one of our values is to "OWN IT" and I like to think that if we get feedback we definitely own it. Another value I often talk about is celebrating your accomplishments. If you are doing a great job, we're not always the best to notice unless you mention it to someone. As far as the weakest links go, we try and graduate people out rather than cut their throat. Its a performance based culture but we try and have heart as well. As far as changing our environment to better accommodate weak links, I appreciate the suggestion but not on my watch. The real actionable suggestion I can make for you in this job or in future jobs is that it is important to celebrate your successes and own your failures. Ideally the former outweigh the latter. If that bothers you, you may not get ahead at Build.com. I appreciate all you do, I'm glad you took the time to provide the feedback.
4.0
Jun 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Pays well, schedule is flexible, great benefits (my son was airlifted, bill was $55K, my cost was $0), fun times, frequent free fattening food (and beer), allows people to be creative in finding problems they want to fix/things they want to make better and creating ways to do it. Did I mention beer?

Cons

Every work place has it's personalities. Sometimes it's frustrating having the improvements you want to see to the site being delayed or nixed, but c'est la vie.

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Build.com Response
9y
Thanks for the fair review, I hope your son was OK! I'm a huge detractor of the fattening food! I fight like crazy but it keeps creeping in. I think its an America problem, not just a Build.com problem! Thanks for the suggestions and push harder for those changes, its difficult to be heard as we continue to scale.
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