Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great people Good vibes Well Established company" ((in 28 reviews)); "Good pay.Better people to work with" ((in 22 reviews)); "Build.com has a great culture." ((in 18 reviews)); "Good benefits" ((in 15 reviews)); "Lots of free food and stuff" ((in 13 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 11 reviews)); "Not a lot of additional training." ((in 6 reviews)); "It doesnt feel like upper management cares about its employees." ((in 6 reviews)); "Lack of transparency and communication" ((in 6 reviews)); "Nepotism is rampant, accountability is a joke, and don't be surprised if you're expected to sacrifice a pay raise for the sake of the awesome 'Build.com" ((in 5 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

310 reviews

4.0

Sep 21, 2017

Not a bad place, like all others it has its flaws.

Applications developer

Recommend

CEO approval

Business Outlook

Pros

The culture, environment, and people are very nice and easy to work with. Having an idea is always a good thing and hardly gets shot down if worth pursuing. Personal growth is hugely valued and supervisors seem to care quite a bit about their employees. The company has many company-paid events that take place. Upper management (up the chain) can be really responsive at close to every level. Someone programming on the floor can easily communicate with someone on the VP level or higher if needed.

Cons

Stagnation, constant focus on new features rather than stability. Often times, the business side makes decisions that aren't always agreed with, where other issues are seen as more important.

Build.com Response

8y

Agreed with you on the pros. Cons- Yes, and what is difficult is that the bigger we get its harder to chose the right initiatives, and also the implications of changes now cascade.

5.0

Sep 21, 2017

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Build culture is great and there are no limits as to what you can do within the company. Lots of autonomy.

Cons

Lack of structure can be frustrating at times with a very young workforce.

Build.com Response

8y

Great to know you are having a good experience with us. Yes, the structure keeps shifting, fortunately, its due to our growth!

5.0

Sep 21, 2017

Work Hard then Play Hard

Leadership

Recommend

CEO approval

Business Outlook

Pros

Build.com is one of the best companies to work for in Chico if you're interested in a career and not just a job. You'll read negative reviews, but nothing I've experienced or faced is any different than typical challenges at other large organizations. Plus, most times the reviewer is a current or past employee that wasn't truly committed or invested in their work. Too many people here don't understand that the "Play Hard" is a byproduct of the success that our colleagues before us achieved and you can't put the Play Hard in front of the Work Hard. The company does have its challenges, but they do more for their employees than most other companies I've worked for. If you're looking for a place that challenges you and rewards you for hard work, then Build is the right place. If you're just looking for a job then set your expectations accordingly.

Cons

Nothing different than challenges other large organizations face

Build.com Response

8y

Great review, and we're sending out a monthly state of the union emails starting this month to help with the communication.

Viewing 238 - 240 of 310 Reviews

Top companies for "Compensation and Benefits" near you

Signet Jewelers

3.8★Compensation & Benefits

TCC Verizon Authorized Retailer

4.5★Compensation & Benefits

Mary Kay

3.7★Compensation & Benefits

Etsy

4.1★Compensation & Benefits

Jobs at Build.com

Build.com

Build.com reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not a bad place, like all others it has its flaws.

Great Company

Work Hard then Play Hard

Top companies for "Compensation and Benefits" near you

Jobs at Build.com

Build.com reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Build.com reviews FAQs

Jobs at Build.com