CalOptima reviews about "work"

overworked, not easily promoted, bad work-life balance

It can be a toxic workplace. They enforce an open door policy which is comforting yet only a select few utilize this which creates one sided narratives. Gossiping is an actual issue. There is a retired IT manager known as the King of Gossip. He’d spill executive and HR gossip all the time. He no longer works for the company but claims to have executives wrapped around his finger and jokes he still works at the company as a consultant. That’s how deep the gossip issue runs and just one example. The narratives become influential in decision making. Another issue is compensation. Promotions take awhile and sometimes they don’t come with a high pay raise. I’ve known people to get a title change and be told their last merit increase was their raise. I know managers that are paid less than their staff. They gave executives 40 percent raises but defer all promotions/pay raises for employees.

They hire people with degrees but insufficient experience. Credentials are worthless if you can’t fulfill the expectations and responsibilities of the job. Nepotism is abundant, which results in incompetent leaders placed in positions where they can’t manage their own team/department. Staff are overworked, unhappy and stressed. This company does not believe in or provide a positive work life balance. They’re trying to obtain the elusive five star rating, however, changes are made in the wrong areas.

Too many meetings; not scheduled with adequate break time in between.

HR tries to get new employees at the bottom of the pay scale Had a hard time moving into a senior position

It is great to pay but toxic the people who work there will not teach new employees the supervisors gossip and in GARS it is controlled management Minh in GARS gets drunk with his staff and tells you to find the answers yourself if he thinks your good looking or his friend he will help you. If you are not he will criticize you out loud be CAREFUL pay is good environment is toxic. He will tell you to close cases but if they fail it is all your fault.

Lack of training, you really have to search for what you need in order to do your job functions

Unfortunately, the organization overall has many leaders fighting for a spot at a table where decisions impacting members are being made. There seems to be several leaders outside of the Compliance realm that focuses more how they can make themselves look good. Although the organization recently had a rebranding, they have yet to rebrand how they are perceived in the community. It appears executive leadership only cares for the photo-op than the opportunity to contribute to the community they serve. Also, the Compliance culture needs to be reinforced from the staff line of other departments. Much work cannot be done unless for the cooperation of other departments. It’s a stressful role, however, very rewarding.