CapCenter reviews

3.5

56% would recommend to a friend

(111 total reviews)
avatar

Gary Piacentini

65% approve of CEO

48% positive business outlook

CapCenter has an employee rating of 3.5 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapCenter employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

111 reviews
1.0
May 17, 2021
Recommend
CEO approval
Business Outlook

Pros

- Majority of co-workers are amazing - Solid introduction into the mortgage industry

Cons

- Company sells growth opportunities during interview process and these talks seem to end once you are onboard - Company is taking on a greater volume of business than the current production team can comfortably handle, which makes employee and client experience suffer. Work/life balance is very poor and you will have to work many hours of overtime to stay on track. This includes clients calling you at all times of the day. - Company targets less experienced individuals and the training component of the job is lacking. While this can be a solid pathway into the mortgage industry, be aware that you will be doing the job of someone who is compensated much better at other companies. You will also be handed a lot of business immediately, and you will be held responsible for any mistakes that happen with these loans. This is overwhelming prospect, as you will make many mistakes when you initially move into the role, and the volume of business will make it extremely difficult to adequately do your job. - Management is fairly new as well, and they are trying to prove themselves just like everyone else. Because if this, my office often had a dog-eat-dog mentality, and the production team had to answer for problems that were often out of their hands. When we came to them with issues, we were often given flimsy responses on how we could be better, and the issues in the process were never addressed. Resources were lacking and help was hard to come by. Management never really seemed to have our backs, and it seemed like we were often thrown under the bus to cover for them.

2.0
Jul 28, 2017

Float your resume during employment.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good learning experience; will pay for certifications if position requires them.

Cons

Work environment seemed a bit toxic. Almost like a game of chess except with multiple kings/queens and the rest pawns. Employees are very expendable.

2.0
Oct 27, 2022

Don't Bother

Recommend
CEO approval
Business Outlook

Pros

- Lots of young coworkers - OT eligible, at least when I was there - Good mission

Cons

Most if not all positive reviews are written by management. I was on edge every day I went to work, and even at home I usually had nightmares. Definitely a hostile and fairly unpredictable work environment. Work-life balance was nonexistent when rates were low. I knew what I was getting into from the disorganized interviews and onboarding but it just kept getting worse. Few opportunities to move up. If you respect yourself I'd pay attention to the other bad reviews, I agree with all of them.

Viewing 4 - 6 of 111 Reviews

Glassdoor has 113 CapCenter reviews submitted anonymously by CapCenter employees. Read employee reviews and ratings on Glassdoor to decide if CapCenter is right for you.