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Capital Insurance Group

Engaged Employer

Capital Insurance Group reviews

3.9

72% would recommend to a friend

(145 total reviews)
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Andrew Doll

81% approve of CEO

72% positive business outlook

Capital Insurance Group has an employee rating of 3.9 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

145 reviews
3.0
Dec 30, 2019
Recommend
CEO approval
Business Outlook

Pros

I loved this job because I had an amazing boss who pushed me to better myself. It's the manager who makes the job worthwhile. I got paid very well.

Cons

This company is going to have some major changes and if you are looking for a job, I would suggest holding off until they make them, otherwise, you could wind up in a position that you didn't agree to. The leadership is telling employees that they are trying to fix things but it is a very slow process if it is happening. Auto-Owners who bought them are probably going to have to make changes to save the company and start making money. Praying for my old coworkers that everything works out ok for them!

1.0
Sep 23, 2019
Recommend
CEO approval
Business Outlook

Pros

There are still some good people there that haven't left or been driven out.

Cons

Technical staff are second class here and promotion opportunities are limited. The leadership doesn't really understand technology or the fact that people actually get degrees and certification to do these jobs. They routinely give non-junior positions to people without a background in the area or offering training and WITH the same work quality expectations as the others. Note that this doesn't just apply to technical work. The pay is sub-par for the area despite management claims to the contrary. On the bright side, they help you out with the expensive living situation somewhat since some people practically have to live at work anyway and are routinely expected to work nights/weekends. All for self-inflicted "emergencies" which could've been avoided if only they listened or even asked for input from their staff. The IT department goes through a major reorg every year or so with less major but still somewhat drastic changes to work procedures/protocols every quarter or so. Major project and management philosophy initiatives start with a bang and end, in several months, with a whimper. The leadership chases goals and projects like a dog chases cars; never really finishing anything. When a project does get finished, it's not very well architected because the department lacks a software architect and pretty much chased away or pigeonholed everyone who could fill that type of position. I understand that not every project is going to get finished. I understand that sometimes, almost a year into project, we may have to quit for another project that has priority. That's business and it happens but there's one word that I have to emphasize: SOMETIMES. It makes terrible business sense and shows lack of foresight and preparation on management side to keep doing stuff like this. Working here is stressful to say the least. Unless you are trapped here by circumstance, I don't recommend working at this company.

1.0
Aug 30, 2019
Recommend
CEO approval
Business Outlook

Pros

There are no pros working at CIG.

Cons

Management Lacks basic human decency to say the least. They have no idea how to run a proper IT department and keep promoting 23 year old college graduates who know nothing about anything into major leadership rolls. Many of the managers and associate managers have a hands off approach with managing and only get involved once something blows up and becomes a big deal even if they had been warned about the problem before hand. Management hands young interns big projects or management titles when they don’t have enough experience or knowledge to do the job properly instead of looking at employees who consistently deliver and promote them. Management would rather have the worker bees stay the worker bees so they can spend more time not doing anything as they watch their employees work 50-60 hours a week and provide little to no comp time. The executives will decide on one project for us to work on and then six months down the line when we’re ready to get Business Approval, they pull it cause “industry standards have changed”. They would much rather us push out bad items that aren’t properly configured to show they’re achieving milestones than actually do the project right the first time. I can go on and on. This place is only worth your time if you’re using it for a short term stepping stone. Everyone thought the buy out would change the company, but instead, they’re only inhibiting the managers bad habits.

Viewing 7 - 9 of 145 Reviews

Glassdoor has 154 Capital Insurance Group reviews submitted anonymously by Capital Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Insurance Group is right for you.