CaptivateIQ reviews

3.8

65% would recommend to a friend

(142 total reviews)
avatar

Mark Schopmeyer and Conway Teng

89% approve of CEO

62% positive business outlook

CaptivateIQ has an employee rating of 3.8 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CaptivateIQ employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

142 reviews
1.0
Aug 5, 2025

A train rolling to mediocrity

Recommend
CEO approval
Business Outlook

Pros

People at CaptivateIQ are great to work with, you can tell that overall the company wants to do well

Cons

There is next to zero coaching going on for those on the sales team. It’s obvious that favorites get played, and that if you have a bad quarter the CaptivateIQ mantra is next one up instead of coaching those who already know this very technical, hard to use product well. A few years ago, CaptivateIQ was a great place to work. Now? I'd look somewhere else. All of the company culture within CaptivateIQ has disappeared and it's now more an aspect of do your job... or else. I've never worked for a company that has been less loyal to their employees.

4.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong, accessible leadership, I feel fully supported from my direct manager up through the co-founders. CaptivateIQ is a clear leader in a crowded space and continues to differentiate. Inbound lead flow is better than most, and territories are large with lots of opportunity to hunt. Active ERGs have helped me connect across the org in meaningful ways.

Cons

This year’s comp plan was a slight step back, and quotas feel loosely grounded — more dartboard than data. There’s a lot of energy around building new products, but the flagship product that drives most of our revenue still has room for refinement. The org has a history of disruption that still lingers, and alignment between Sales and CS could be stronger. Implementing CaptivateIQ takes longer than most competing solutions.

Viewing 7 - 9 of 142 Reviews

Glassdoor has 146 CaptivateIQ reviews submitted anonymously by CaptivateIQ employees. Read employee reviews and ratings on Glassdoor to decide if CaptivateIQ is right for you.