CareXM reviews

3.3

51% would recommend to a friend

(83 total reviews)

Si Luo

54% approve of CEO

49% positive business outlook

CareXM has an employee rating of 3.3 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareXM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

83 reviews
2.0
Sep 24, 2025

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Good atmosphere, nice management, good people to work with

Cons

not enough pay for everything you go through.

avatar
CareXM Response
9mo
Thank you for sharing your feedback on your time as a Patient Care Advocate at CareXM. We're pleased to hear you valued the good atmosphere, nice management, and the people you worked with. We recognize your concern regarding compensation and are continuously reviewing our pay structure to ensure it reflects the value of our team's hard work and dedication. We wish you the best in your future endeavors.
1.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Working from home itself is great, the 2 of 150 nice callers

Cons

Constantly being nit picked by management weekly for your every call even how you handle emergency calls despite little training.

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CareXM Response
10mo
Thank you for taking the time to share your feedback. We appreciate you highlighting the benefit of working from home. We are sorry to hear about your negative experience and training. We take your concerns seriously, and we continually look at ways to enhance our support and training.
4.0
Aug 11, 2025

So Far So Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have been very honest and direct about the details of the position. Training is going well so far as well.

Cons

It's my first week, no cons—a lot of opportunities.

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CareXM Response
11mo
Thanks so much for taking the time to leave us a review. It's great to hear that your training is going well and that we've been able to provide you with a clear understanding of your new role. We pride ourselves on being transparent and supportive, especially during those first few weeks. We’re excited to have you on the team and look forward to your continued growth here at CareXM.
Viewing 4 - 6 of 83 Reviews

Glassdoor has 84 CareXM reviews submitted anonymously by CareXM employees. Read employee reviews and ratings on Glassdoor to decide if CareXM is right for you.