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      Cerence AI

      Engaged Employer

      Cerence AI reviews

      3.5

      61% would recommend to a friend

      (417 total reviews)
      avatar

      Brian Krzanich

      84% approve of CEO

      39% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Cerence AI has an employee rating of 3.5 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cerence AI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      417 reviews
      1.0
      Jan 31, 2022

      don't be fooled by the latest and surprisingly positive comments

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - 100% work from home - 4 weeks vacations

      Cons

      Don't be fooled by the latest and surprisingly positive comments. HR has finally opened the Glassdoor page and are starting to respond to comments. There is clearly a difference between developer and manager. See the pros and cons in the comments of the different employees and you will see that in Cerence it is better to be a manager than a developer. Developers are : - underpaid and managers ask developers to work overtime but they are not paid - not recognized (unless you have a manager who really does his or her job, rare in Cerence) The workload has become a mess at Cerence. All of our seniors are leaving (with the knowledge of the company) and instead Cerence is hiring juniors in Pune and HR considers that the problem is solved... but : - the people hired are all juniors who sometimes don't even know the basics - the time zone difference between Pune and Montreal doesn't help the knowledge transfer All this adds an extra workload to the people who stay in Cerence. A tip : - for those who work at Cerence (stop working overtime) if the planning is not realistic, then too bad... managers and salers need to learn how to do a planning with realistic deadlines. By doing this you are either working for free or you are reducing your hourly rate. In both cases it's Cerence who wins, not you. Life is short, enjoy ;) - For those who are NOT at Cerence and are thinking about coming. If you are not good... well you are lucky HR at Cerence doesn't make big efforts for the recruitment so you have all the chances to be taken ..(sadly true :/ ) For those who want to learn, who want to have a healthy work environment and with equipment that does not bluescreen every week ... Run and pass your way believe me.

      avatar
      Cerence AI Response
      4y
      Thanks for your review. Employees at Cerence are given flexibility to work remote or in our many office locations around the world. We are sorry to hear of your negative experience. Our developers are central to our success, and we greatly value the work each and every developer contributes. We are prioritizing training for new developers and looking at our project management processes to provide more balanced workloads. We encourage you to share your perspective with your local HR business partner as we continuously work to improve the experience of all employees at Cerence.
      1.0
      Oct 19, 2021

      Can no longer recommend working for this company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - good location downtown - smart people to work with that are helpful and sharing when asked for help - 4 weeks vacation - flexibility in where you work but that will probably change post covid - interesting industry to be in (automotive) - industry leader in the automotive space

      Cons

      - workload is unreasonable, there is an enormous disconnect between what is sold and committed versus the staffing situation and there is no signs of reversing the trend. It has only accelerated since the spin off. - direction changes based on which customer is screaming the most which means that planning is impossible to do. - closing of high cost offices and lots of hiring in low cost countries. There is an imbalance where core competencies is lost faster than it is replaced. - Extremely high turn over in the pre spin off offices in Europe and North America. People that was with the company pre spin have run out of steam and are no longer motivated by the company. - there are projects were employees have said that upper management have screamed at the employees - salary in general is sub par and doesn't follow the industry average - productivity is low since it is so disorganized everyone ends up doing extra hours. When you are asked to do everything nothing gets really done. - in summary I can unfortunately no longer recommend working for cerence. The company is running out of runway and the above has created what feels like a toxic work environment.

      1.0
      Aug 11, 2021

      You don't want to make the mistake to work for this company

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Didnt see any.. And I doubt that will happen sooner.

      Cons

      - The company really needs to work on the management. Its is horrendous the way the organization management is. - My manager was a nightmare. -Its absolutely strange when an organization promotes a Software Engineer straight to Engineering manager without having the right experience or qualification. And thats not the end. - A manager should build a team and team spirit. What was done was exactly the opposite. No one was allowed to talk to each other if the manager wasnt looped in. Micromanagement to such a extent that most of the productive time went in giving updates which was asked after every 15-20 mins. - A manager should always be aware of the tone used while speaking with anyone. In my team it was always a one way conversation where only the manager spoke and it was mostly shouting and frustrated tone which lead to the manager saying "I dont think you have delivered good results" despite the fact that the entire teams worked rigorously to complete and deliver every task. - No Joining kit or welcome goodies. -No WHF allowance. - LTA and Telephone reimbursement are part of your CTC but not included in monthly salary!! -No good compensation is being offered, - No work life balance at all. - As the work quality is poor, you will not have any learning or growth

      avatar
      Cerence AI Response
      4y
      We appreciate your candid feedback. And we’re really disappointed to hear that you had such a stressful experience. It’s the exact opposite of everything we try to do for our employees, nor is it aligned with our company values. Our goal to build an amazing culture at Cerence -- and that requires amazing managers. With that in mind, we launched a number of training and development programs to support our managers and enhance their leadership skills. We have made good progress and plan to continue to focus on their development. We also launched a global employee engagement survey to help us understand where and how we can continue to improve. We are committed to fostering a culture of trust, transparency and mutual respect, where employees can provide continuous feedback—such as yours—to help make Cerence better. We are listening. Thank you!
      Viewing 40 - 42 of 417 Reviews
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      ReviewsCerence AI reviews

      Glassdoor has 513 Cerence AI reviews submitted anonymously by Cerence AI employees. Read employee reviews and ratings on Glassdoor to decide if Cerence AI is right for you.