City & Guilds reviews

My experience was of: * Poor training and development opportunities * Lack of communication from leadership - staff never seemed to be consulted on strategy or business priorities. The 'Employee Forum' was a glorified internal communications channel, rather than a genuine two-way exchange of dialogue between staff and senior leaders. *Frequent uncertainty and instability with the threat of restructuring on the horizon. * Toxic relationship between Management and the Union * Lack of support or guidance from HR department. * Disregard for the charitable purpose and mission of the organisation. * Promotions and new jobs created for 'favourites'. * Tired and ugly office and equipment

The leadership has lost the plot. It's all powerpoint slides and spreadsheets. I don't think the guy who runs it really understands the business at all. There's little stability in the senior team, they seem to get fired with surprising regularity. And direction doesn't really cascade into the organisation. This is a shame, because under a previous Director General, it was all very different. He was approachable, seen about the offices, clearly knew his stuff, and was a recognised authority used by governments and others as an expert. You felt you knew where you were going and it was very rewarding. The successive reorganisations seem to have eroded the sense of mission and purpose in the top team. I think they have forgotten this is one of UK's biggest charities and it has a social justice agenda in education. They only seem interested in making money.