Does City & Guilds pay their employees well?

According to anonymously submitted Glassdoor reviews, City & Guilds employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at City & Guilds. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at City & Guilds?

41% of City & Guilds employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated City & Guilds 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at City & Guilds?

Manager (13) , Administrator (5) , Customer Service Advisor (5) , Customer Service Representative (5) , Senior Manager (5) , Assessment Coordinator (4) , Project Manager (4) , Administrative Assistant (3) , Coordinator (3) , Customer Service (3) , IEPA (3) , Analyst (2) , Assessor/Trainer (2) , Business Analyst (2) , Operations Coordinator (2)

What are the pros of working at City & Guilds according to real employee reviews?

"The people are great." ((in 20 reviews)); "Good benefits for all levels" ((in 15 reviews)); "Good work life balance in my team but I know that isn’t the same everywhere." ((in 14 reviews)); "Varied role with some great colleagues" ((in 13 reviews)); "Great Culture" ((in 8 reviews))

What are the cons of working at City & Guilds according to real employee reviews?

"Lack of formal management qualifications across mid and senior management means those entering the business with higher qualifications than current managers are prevented from making the changes necessary to improve systems and processes." ((in 10 reviews)); "Senior managers often locked themselves away in a separate office and couldn't care less about what was going on in the Call Centre itself and only emerged if they wanted coffee/tea." ((in 9 reviews)); "no training whatsoever" ((in 9 reviews)); "Lack of resource, Poor Leadership, expected to get on with it even though you are drowning, morale is down and management don't care." ((in 9 reviews)); "Management was a bit out of touch" ((in 8 reviews))

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City & Guilds

City & Guilds reviews

2.9

41% would recommend to a friend

(224 total reviews)

Kirstie Donnelly

39% approve of CEO

29% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Diversity & inclusion

3.0

Culture & values

2.7

Career opportunities

2.2

Senior management

City & Guilds has an employee rating of 2.9 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have an average working experience there. The City & Guilds employee rating is 22% below average for employers within the Education industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

224 reviews

5.0

Jan 8, 2016

Purpose-driven and growing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A charity that generates its own surplus by running commercial business units - we have the best of both worlds from the private and third sector. We are all about improving skills for economic growth -one of the biggest challenges facing society today. International reach. Great track record of growth. Fast-paced and dynamic. Not too big to make things happen quickly.

Cons

It can be difficult sometimes for staff in different business areas to work together as effectively as they could to unlock shared opportunities for growth. This is a common challenge with business-unit structures so we aren't unique here but it can slow things down sometimes.

4.0

Nov 9, 2015

Sales

Recommend

CEO approval

Business Outlook

Pros

Great purpose driven organisation. Super opportunities to develop skills and progress across the entire Group. Solid leadership, committed to developing the organisation

Cons

Some staff don't understand how good the organisation is, so at times there is some negative communications from Union reps.

5.0

Aug 11, 2015

Great place to work!

Manager

Recommend

CEO approval

Business Outlook

Pros

Amazing employer, great benefits and loads of opportunities for progression. All whilst doing something that makes a positive difference to people's lives.

Cons

Some staff take all the benefits and opportunities for granted

Viewing 220 - 222 of 224 Reviews

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Jobs at City & Guilds

Quality Improvement Manager TLA (12 month contract)

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£40K - £40K /yr

(Employer provided)

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