Clarivate reviews

3.5

64% would recommend to a friend

(2,186 total reviews)
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Matti Shem Tov

65% approve of CEO

42% positive business outlook

Clarivate has an employee rating of 3.5 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Clarivate employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jan 10, 2020
Recommend
CEO approval
Business Outlook

Pros

The people you work with day-to-day are generally all great.

Cons

No longer the principled company it was at one time under TR. The current company is now very corporate and clearly beholden to wall street. Leadership is very much more interested in getting ahead for themselves rather than serving our customers well and producing quality products that the world needs. With regards to service, they seem set on providing the lowest level of service that customers find acceptable rather than providing exceptional service to set the company apart. As an example, in the recent layoffs, a number of SMEs in various departments across the company were let go. The ONLY benefit there may be for this is in the reduction of salary/benefit costs, but losing these people is costing more money/time by other staff who lack the knowledge and experience. The CEO is a true boomer. Here are a few examples from the November 2019 town hall. In front of everyone, he winked at a female subordinate. When asked about the lack of diversity with almost all of upper leadership being old white men, Jerre said that he actually helps with diversity by being over 75 - failing to realize that the only people who that will attract are just more old white guys. When asked about the fact that there have been reorg's at least every 6 months since separating from TR and are now undergoing yet another, he had no real answer. He made - the only legitimate answer he could have given is that the current reorg was to correct mistakes of past leaders, but that would take some understanding of past reorgs, which he clearly doesnt have (or care about). Other notable things he did were to belittle employee comments, saying he doesnt believe them, despite the comments all being among the top in votes. Other leaders participating in the town hall suggested you're acting like a child if you are unhappy with the layoffs, which just shows they lack empathy and any understanding of the personal affect that layoffs have.

2.0
Aug 27, 2018

Politics, Politics, Politics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Day-to-Day relatively smooth. Coworkers are usually very helpful and friendly. My team members and coworkers are the top few reasons I am still here. Location is very easy to get to- they provide a shuttle from PATCO and Regional Rail to front door of office Due to my specific job, my work/life balance is very good with the work from home flexibility and summer hours. Disclaimer: not all departments get these benefits.

Cons

Management- including my own manager- is so wrapped up in the game of politics that they are rapidly losing sight of "long term" goals, or really any goals at all. Employees should not feel threatened or scared for their job security by simply answering an email honestly or speaking to someone that is not their direct manager (politics, politics, politics). Benefits are awful and expensive compared to other competitors and our 401k match was just decreased by 1%. Turnover rate is consistently high. Resource constraints are bearable, but if we continue down the path we're currently going, I fear it will become worse. I honestly cannot say I know one person whose been placed in the last 6 months from a promotion standpoint that wasn't externally hired.

2.0
Mar 11, 2018

Mediocre at best ...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clarivate Analytics is not a bad company. The company is experiencing some transitional pains as it sheds the old TR and transitions into standalone businesses.

Cons

The organization is top heavy with management. Many of the TR mentalities, brotherhood and poor choices carried over into Clarivate’s management. By way of example, individuals report to a low level manager, who then reports to a mid-level manager, who then reports to a VP and ultimately to the CEO. Team members feel disconnected from the business and are often times subject to information not making it to the right party. This leads to Clarivate as only a mediocre company then it could be a great company. Internal operations such as legal are inundated with archaic processes that hurt the business on every conceivable level. Inside of the organization, the atmosphere is sophomoric. As individuals fight for their relevance, there is backstabbing, gossip, secrecy, and blatant lies on every level. Managers often intimidate employees and bully employees verbally with their jobs, PIP plans or pressure to do more than they can do. All of this is done by phone and out of earshot of human resources to create a he said she said situations. Clarivate is a lean company and their employees are stretched just as thin. Then again, that type of management leads back to the TR mentality and carry over by Clarivate of the management team. The organization is also very loose lipped. External people have internal knowledge about Clarivate’s business dealings. Sensitive information, while not publicly available travels quickly. The salary can be generous. The benefits package is expensive and adequate. 401K contributions were slashed. Too much emphasis is focused on training that is not conducive to career development. Opportunities for advancement are few and far between, unless you are part of the drinking the Clarivate juice and aligning yourself with the right individuals. Many good employees are leaving in droves because of the practices of management, the tumultuous environment and the distrust of leadership.

Viewing 37 - 39 of 2,186 Reviews

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