ClearCaptions reviews

3.5

62% would recommend to a friend

(145 total reviews)
avatar

Robert Rae

64% approve of CEO

55% positive business outlook

ClearCaptions has an employee rating of 3.5 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClearCaptions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

145 reviews
5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great benefits, promotion opportunities

Cons

At the time the trainer didn’t always address questions.

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ClearCaptions Response
1mo
Thank you for sharing your experience and for your time with ClearCaptions. We're pleased to hear that you valued the flexibility, benefits, and opportunities for growth that we strive to provide. We also appreciate your feedback regarding training. Providing a supportive and engaging onboarding experience is important to us, and insights like yours help us continue improving how we prepare and support new team members. Thank you for your kind words and encouragement. We wish you all the best in your future endeavors.
4.0
Jun 1, 2026

Supportive team in a fully remote environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company with good supportive fellow workers, good work environment, Leadership is transparent, and fully remote.

Cons

Rooms for growth are there in structure & process

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ClearCaptions Response
1mo
Thank you for sharing your feedback and for being part of the ClearCaptions team. We're glad to hear that you value our supportive work environment, transparent leadership, and fully remote culture. We also appreciate your perspective on opportunities to strengthen our structure and processes. As we continue to grow, we're committed to improving how we work while preserving the collaborative culture that makes ClearCaptions a great place to be. Thank you again for your insights and contribution to our continued success.
1.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many. Some of the people are helpful but not in the technical space.

Cons

Poor management, sabatogue allowed, TRS/FCC fraud, open source tools, 911 emergency calls are not dependable.

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ClearCaptions Response
2mo
Thank you for sharing your feedback. We take concerns related to leadership, workplace culture, system reliability, and regulatory compliance extremely seriously. ClearCaptions is committed to maintaining high standards for service quality, compliance, and employee support, and allegations involving safety, emergency services, or misconduct are thoroughly reviewed through the appropriate internal channels. We also recognize the importance of creating an environment where engineers and all employees feel respected, heard, and supported in their work. We appreciate you taking the time to provide your perspective, as feedback like this helps identify areas where we can continue to improve.
Viewing 4 - 6 of 145 Reviews

Glassdoor has 149 ClearCaptions reviews submitted anonymously by ClearCaptions employees. Read employee reviews and ratings on Glassdoor to decide if ClearCaptions is right for you.