ClearCaptions reviews

3.5

62% would recommend to a friend

(145 total reviews)
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Robert Rae

64% approve of CEO

55% positive business outlook

ClearCaptions has an employee rating of 3.5 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClearCaptions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

145 reviews
5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The ability to actually help people that are in need. The leadership team cares about you as a person and as an employee. The leadership team and my direct manager are active in my development.

Cons

Not enough time in the day to help more people in need.

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ClearCaptions Response
2mo
Thank you for your thoughtful feedback and for the impact you’re making in your role. We’re proud to hear that our mission, leadership support, and focus on development are creating a rewarding experience. We also appreciate your perspective on wanting to help even more people—that passion is what drives our work forward. Your advice to continue investing in our people truly resonates, and it remains a top priority as we grow. Thank you for being part of the ClearCaptions team and for all that you do.
3.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is avaliable here.

Cons

Metrics run the business not the managers

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ClearCaptions Response
2mo
Thank you for sharing your feedback and for your contributions as a Team Lead. We’re glad you value the opportunity for remote work. We understand your concerns about metrics and appreciate you calling this out. While performance metrics are an important tool to help guide decisions and ensure consistency, we also recognize the importance of strong leadership and context in how those metrics are applied. We’re continuing to focus on balancing data-driven insights with thoughtful management to best support our teams. Thank you again for your input—it helps us continue to improve.
5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

They have a great work culture

Cons

It's a young company and still developing

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ClearCaptions Response
3mo
Thank you for sharing your feedback and for your time with ClearCaptions. We’re glad to hear you had a positive experience with our work culture. We also appreciate your perspective on our growth. As we continue to evolve, we’re focused on strengthening our processes while maintaining the culture that makes ClearCaptions a great place to work. Thank you again for your insights.
Viewing 7 - 9 of 145 Reviews

Glassdoor has 149 ClearCaptions reviews submitted anonymously by ClearCaptions employees. Read employee reviews and ratings on Glassdoor to decide if ClearCaptions is right for you.