Cloudmed reviews

I have so much to say about this company its hard to summarize it all, and its alarming when I can barely think of any pros. First of all, this company has completely lost the collaborative, comradery, people first culture from legacy Triage and what they promised during interviews. If you are the west coast, offices has been shut down left and right with no prior warnings so you probably will never see your coworkers in person. Second, the work itself is extremely BORING. Steep learning curve when you first start off, but after you hit the 8-10 month mark there's nothing left to learn. You spend all day researching hospital accounts, billing them and arguing with carriers over the phone. And EVERYTHING is metric based, management only cares about how much money you're bringing in every month and how many accounts you billed. The client service aspect is non existence and if any only designated to senior associates. Every day is the same and every month is the same, you can only do it for so long before you go crazy... The pay for this job is extremely low. Everyone received a 3.5% merit increase this year to "adjust" for inflation, well guess what everyone pretty much took a payout this year due to the high inflation rate. There are similar positions out there that pays way more and has better company culture. Lastly, this company has been writing a ton of fake 5 star reviews on Glassdoor. I mean really? This is your idea to fix the problem rather than addressing it with your employees? Its childish and just goes to show how bad things are if they are willing to create reviews that are not even close to being true.

There are too many Managers. There are so many Managers who micro-manage. The managers talk to you like you have never done anything correctly even if you've been there for years. The changes never stop. Only people in management get recognized for their work or get positive feedback. Even clinicians get skipped over and they are SOOO much of what we do. The pay is terrible. I just tripled my salary when leaving. The yearly raises were barely 2% and that's with exceeding expectations. They will restrict your bonuses by deducting your case credits for stupid errors. I lost a bonus by .38 of a deduction. Despite the revenue being SO high per the CEO, the bonuses suck. There is no feedback, unless it's negative, and it is NOT constructive. The audits are a time to be bashed for your work and beware, you will be audited at any time. It's like someone is constantly spying on you. Some good things: being able to vent on Teams throughout the day with all of your other coworkers who hate management. You can clock out at exactly 8 hours after working. If you think you made friends at Cloudmed, check out who actually talks to you when you leave. No one. You do not make friends and keep that in mind, because the minute you do with a Team Lead, you're going to be stabbed in the back.