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Compass Digital

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Compass Digital reviews

3.6

68% would recommend to a friend

(83 total reviews)

58% positive business outlook

Compass Digital has an employee rating of 3.6 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Digital employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

83 reviews
2.0
Nov 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Exposure to different technologies in the hospitality space. Ability to move to new roles within different sectors of Compass Group. Work with some great people in lots of different roles within the company. Lots of programs for development of young people near the corporate office.

Cons

The processes that the role used definitely needed improvement to streamline efficiencies of tasks and project management. Unfortunately, current management created a new process model that not only decreased efficiency, but made the role almost unworkable. Countless useless daily "scrum" meetings to discuss project risks so that upper management isn't blindsided by escalations from project resources, but nothing is actually done to prevent the escalations which will always happen. And probably the biggest con is that you will NEVER move up within Compass Digital unless you work in Charlotte, NC or Mississauga, ON. This is a huge miss for the company as their are thousands of talented people in this industry who choose to live elsewhere, but they only look at local talent for important leadership positions.

2.0
Sep 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Prompt response to the pandemic and opening WFH for most employees Decent salary, could be a bit better

Cons

There were a lot of employees who were furloughed and it wasn't communicated to the rest of the company leaving many teams wondering who to contact to continue projects. Those who escaped being furloughed had their pay cut for an undetermined amount of time. This made it difficult for certain households. Leadership was inconsiderate and lacked empathy during that time and avoided any questions or comments during All Hands meetings. There's a lack of diversity not just by race but by work styles, ideas, troubleshooting approaches, communication, etc. Low- and middle-level managers were not accepting of people who didn't think and work just like them. Those who didn't fit the mold were held back for promotions and stretch projects. Obnoxious amount of meetings and 80% of the time is dedicated to chit chat/unrelated to work. There's no strategy from the top down. So a lot of teams are working in silos. The louder the team's leader, the more likely their strategy wins out over the other teams the work with. We also would create a "strategy" once or twice a year and never look at it again. No KPIs, goals, or way to see if we were successful or not. US employees do not get a PTO pay out when they resign. It's legal but unethical because you earn PTO every month.

2.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule. Many of the pros have faded over the years.

Cons

Management changed 3 times in 3 years. Corporate restructuring did not benefit the network team. Network team is treated the worst in the entire company despite being essential workers to daily operations. Pay is also fairly minimal. Work/life balance and promotion opportunity has decreased with time.

Viewing 1 - 3 of 83 Reviews

Glassdoor has 106 Compass Digital reviews submitted anonymously by Compass Digital employees. Read employee reviews and ratings on Glassdoor to decide if Compass Digital is right for you.