Is CompuCom a good company to work for as a Desktop Support Associate?

Desktop Support Associate professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 110 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Associate interview questions at CompuCom .

Does CompuCom pay Desktop Support Associate employees well?

Desktop Support Associate professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 110 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Associate salaries at CompuCom.

How happy are Desktop Support Associate professionals working at CompuCom?

3% of Desktop Support Associate employees at CompuCom would recommend their employer to a friend. This rating has decreased by 64% in the past 12 months. Desktop Support Associate professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 152 reviews)); "The people at CompuCom are great and make it what it is." ((in 129 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 85 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "Good work environment (depending where you are contracted too)" ((in 52 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 254 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 223 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 116 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 100 reviews)); "salary is low and so many calls" ((in 85 reviews))

CompuCom Desktop Support Associate reviews

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

110 reviews

2.0

Aug 15, 2015

Bad Pay, Bad Management

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Vacation time, certification training. Get all the training / experience you can and use this place and get out ASAP

Cons

No raises. Ever. There were even COLA increases built in to the contract I worked on and they still wouldn't give it to us. It's appropriate that your ID credentials are your initials and a number, because that's all you are to this place; a number and management is convinced you can easily be replaced by a semi-trained monkey. They pass over internal applicants for promotion in favor of bringing in outsiders.

2.0

Jun 22, 2015

No raise

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Paid cert. Friendly working environment.

Cons

No raise in three years in a row.

3.0

Jun 5, 2015

Desktop Support 2

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

You have a job. And that sums it up in most cases. If your lucky you will work with great people. Management excluded.

Cons

Company most concerned with kissing clients bum over valuing employees. This is where a lot companies drop the ball. Rather than conform Compucom should adapt a more google approach as far as an environment is concerned. It feels like sharecropping to work here at times.

Viewing 76 - 78 of 110 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at CompuCom

Desktop Support Technician

Desktop Support Specialist

Desktop Support Technician

Desktop Support Technician

Desktop Support Technician

CompuCom

CompuCom Desktop Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Bad Pay, Bad Management

No raise

Desktop Support 2

Top companies for "Compensation and Benefits" near you

Jobs at CompuCom

CompuCom reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at CompuCom

CompuCom reviews FAQs