CompuCom Desktop Support Associate reviews

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

110 reviews
3.0
May 26, 2015
Recommend
CEO approval
Business Outlook

Pros

You work pretty much on your own. Good benefits. Work life balance is also an asset. Co-workers are always there if you need help. Access to online training material for about any certification you are looking for.

Cons

No salary increase in three years. Always wondering if you will have a job the next day. No direct contact with your direct supervisor, by phone only.

1.0
Apr 28, 2015
Recommend
CEO approval
Business Outlook

Pros

a paycheck....meager at best...below 30% of market value

Cons

ZERO merit increases in 5 years - Jim Dixon even sends an email to the company telling you to be happy having a job. Required biometric health screening so the insurance company and employer can know your weight, BMI, blood results, urine results pre-existing medical history. Don't want to give it up? pay a $30/per paycheck surcharge in addition to your steep healthcare costs. You smoke? add $30 more in surcharges. Zero advancement - They lose the contract, you lose a job. Promotion? dream on. Highest turnover rate I've ever seen. As soon as a good tech gets a better understanding of who CompuCom is, they quit in droves. Minimal retention rate, and those left should have never been there in the first place. You are a drone, worker bee, trench digger, and will not aspire to become anything else. You want a raise? Find another employer.

1.0
Apr 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Good for entry-level IT grads. A good library of courses and training for CompTIA and Microsoft certs.

Cons

Managers are light-weights and lack professional acumen. They coddle sub-par techs while hammering good ones. Butt kissers are routinely given special treatment at the expense of the rest of the team and everyone knows it.

Viewing 79 - 81 of 110 Reviews

Glassdoor has 3,589 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.