CompuCom Desktop Support Associate reviews

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

110 reviews
3.0
Feb 25, 2015

Profit before the employee

Recommend
CEO approval
Business Outlook

Pros

Higher PTO than industry average. Benefits solidly "average", but types of benefits are comprehensive. A number of corporate partner discounts available for employees. Fairly extensive online training resources for employees for things like certifications.

Cons

If you're a temp-to-hire employee you get nothing from the listed Pros at all until you're hired. Chances of being hired out of temp-to-hire fairly low. Base pay is low-to-average; non-advancement raises or annual bonuses after you're hired are nonexistent(a new reason is cited every year, guess-the-reason is something of an internal office game). Depending on the contract you are hired into, training in specific client systems may be scant. Company is deathly afraid of overtime pay, so if you're hourly you're highly unlikely to get overtime, however if you're salaried you better believe they know they don't have to pay you overtime.

2.0
Feb 25, 2015
Recommend
CEO approval
Business Outlook

Pros

It's better than working in the fast food industry-?

Cons

System Integration Managers expect their employees to pick up the slack created by their incompetent hiring decisions. It is VERY much a one sided employment situation. Management reaps the benefits of the technical skill sets of some employees that are contracted to larger companies that out source these services. MOST people see some kind of performance/cost of living increase at these types of jobs... BUT NOT AT COMPUCOM! Management are the only CompuCom employees that receive increases.

1.0
Feb 21, 2015
Recommend
CEO approval
Business Outlook

Pros

none that I can think of

Cons

This company has no principles, values, morals and constantly lies to employees. Management is always asking employees to do things that are against corporate CompuCom policy and also the RR account IT security policies. Reporting them to upper management results in nothing being done, my guess is someone is being paid under the table to keep them on the RR account.

Viewing 82 - 84 of 110 Reviews

Glassdoor has 3,589 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.