Is CompuCom a good company to work for as a Desktop Support Associate?

Desktop Support Associate professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 110 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Associate interview questions at CompuCom .

Does CompuCom pay Desktop Support Associate employees well?

Desktop Support Associate professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 110 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Associate salaries at CompuCom.

How happy are Desktop Support Associate professionals working at CompuCom?

3% of Desktop Support Associate employees at CompuCom would recommend their employer to a friend. This rating has decreased by 64% in the past 12 months. Desktop Support Associate professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 152 reviews)); "The people at CompuCom are great and make it what it is." ((in 129 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 85 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "Good work environment (depending where you are contracted too)" ((in 52 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 254 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 223 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 116 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 100 reviews)); "salary is low and so many calls" ((in 85 reviews))

Skip to content Skip to footer

Notifications

CompuCom

CompuCom Desktop Support Associate reviews

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by category

3.3

Work/Life balance

3.2

Diversity & inclusion

2.6

Career opportunities

2.3

Culture & values

2.2

Senior management

2.0

Compensation and benefits

Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

110 reviews

2.0

Feb 7, 2015

Resume buffer

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

They pay for certifications. words to fulfill 20 word minimum in pros section

Cons

No raises...ever. Company boast record profits then the next sentence the company isn't doing so well so no raises.

3.0

Dec 18, 2014

Good place to start and get experience

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Its a good place to start your IT career. Good range of training tools at your disposal. They offer good Healthcare plan. They match what you invest in your 401k. They offer Vouchers for any certification(Comptia, Microsoft, Cisco, Apple etc). Get certified, get experience then get out of here.

Cons

They will hire you as an entry level Desktop Support tech with Low salary. After you start working, they will unload work that was not part of your initial job description. For example: Server support, data center operator roles, benchtop roles, infrastructure roles and Oncall 24x7 Work and responsibilities increase but Salary stays the same. No career advancement.

3.0

Nov 3, 2014

Good Place to start.

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Good work life balance. Usually a chance to mange your own affairs. The benefits are good and not to expensive and they pay for certifications and school just to name a few things.

Cons

Haven't seen a raise in 2 years, Some on my contract haven't seen them in 5+ years. Not a lot of room for growth.

Viewing 85 - 87 of 110 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at CompuCom

Desktop Support Technician

Desktop Support Technician

Desktop Support Technician

Desktop Support Specialist

Desktop Support Technician

CompuCom reviews FAQs

CompuCom reviews CompuCom Desktop Support Associate reviews

CompuCom

CompuCom Desktop Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Resume buffer

Good place to start and get experience

Good Place to start.

Top companies for "Compensation and Benefits" near you

Jobs at CompuCom

CompuCom reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

CompuCom reviews FAQs

Jobs at CompuCom