Is CompuCom a good company to work for as a Desktop Support Associate?

Desktop Support Associate professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 110 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Associate interview questions at CompuCom .

Does CompuCom pay Desktop Support Associate employees well?

Desktop Support Associate professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 110 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Associate salaries at CompuCom.

How happy are Desktop Support Associate professionals working at CompuCom?

3% of Desktop Support Associate employees at CompuCom would recommend their employer to a friend. This rating has decreased by 64% in the past 12 months. Desktop Support Associate professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 164 reviews)); "Teams and people are great and enjoyable to work with" ((in 137 reviews)); "Allowed to work from home 1 day a week" ((in 82 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 60 reviews)); "The team was great and supportive." ((in 48 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 217 reviews)); "No Raises after 10 years of Employment" ((in 110 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 102 reviews)); "salary is low and so many calls" ((in 80 reviews))

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CompuCom Desktop Support Associate reviews

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by category

3.3

Work/Life balance

3.2

Diversity & inclusion

2.6

Career opportunities

2.3

Culture & values

2.2

Senior management

2.0

Compensation and benefits

Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

110 reviews

2.0

Oct 10, 2014

started out ok but then bad

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

some of the benefits like vacation

Cons

they cut 7 people from our account, added more thing we do for our client and continually harass us to do more and more, this is a very bad company, my managers have no idea how to manage anything, they were hired because they were cheap not for talent.

3.0

Oct 9, 2014

Good organization to start your carrier with

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Good salary and benefits. The people working there were top notch.The management at my store are why I still work there. They go out of their way to help and take care of the sale associates. Benefits are ok for full time employees. They are very good at arranging

Cons

flexibility, start of the art tech

2.0

Oct 3, 2014

Good stepping stone, don't plan on hanging around for too long or you'll turn into a grouch

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Good "food in the door" to IT.

Cons

No raises for 5 years, haulted bonuses. Corporate offices are so disconnected from the daily workings of field techs and dedicated on-site techs. They hover over lower management and make all of the decisions for them, resulting in cut staff. Our contract has been gutted and we can no longer provide the level of service the client needs. Everybody is stressed. nobody can take time off because we're already under-staffed. I have never seen a turn-around so fast. A year ago, I loved working here. Now it's time to jump ship to a company that actually cares about employees.

Viewing 88 - 90 of 110 Reviews

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CompuCom Desktop Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

started out ok but then bad

Good organization to start your carrier with

Good stepping stone, don't plan on hanging around for too long or you'll turn into a grouch

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