Is CompuCom a good company to work for as a Desktop Support Associate?

Desktop Support Associate professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 110 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Associate interview questions at CompuCom .

Does CompuCom pay Desktop Support Associate employees well?

Desktop Support Associate professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 110 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Associate salaries at CompuCom.

How happy are Desktop Support Associate professionals working at CompuCom?

3% of Desktop Support Associate employees at CompuCom would recommend their employer to a friend. This rating has decreased by 64% in the past 12 months. Desktop Support Associate professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 164 reviews)); "Teams and people are great and enjoyable to work with" ((in 137 reviews)); "Allowed to work from home 1 day a week" ((in 82 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 60 reviews)); "The team was great and supportive." ((in 48 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 217 reviews)); "No Raises after 10 years of Employment" ((in 110 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 102 reviews)); "salary is low and so many calls" ((in 80 reviews))

CompuCom Desktop Support Associate reviews

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

110 reviews

1.0

Oct 2, 2014

company with heartless management

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Err, there were none that i could thik of.

Cons

mismanagement Dishonesty lOW LOW PAY lack of promotions management that has anger management issues

2.0

Aug 14, 2014

Was a great company to work for... 5 years ago

Desktop support

Recommend

CEO approval

Business Outlook

Pros

I like my direct manager and coworkers a great deal. I like the environment that I work in on a client site. Higher PTO than most companies I've previously worked for.

Cons

Took over 2 years to get a salary increase when I was internally promoted. When I finally did the pay increase was decent but when I asked for back pay I was told that I voluntarily worked for the lower rate for two years and HR basically laughed at my request to be compensated for two years of additional duties that I had been performing. The pay overall is low for the industry. Quarterly performance bonuses have been eliminated, annual raises are non-existent even with perfect performance reviews. There is literally no way to get financially compensated for consistently going above and beyond.

4.0

Jul 27, 2014

Better than most.

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

100% paid certifications. Medical benefits.

Cons

Don't expect to get a party raise even if you get certifications. You'll need to go to another contract.

Viewing 91 - 93 of 110 Reviews

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company with heartless management

Was a great company to work for... 5 years ago

Better than most.

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