Is CompuCom a good company to work for as a Desktop Support Associate?

Desktop Support Associate professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 110 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Associate interview questions at CompuCom .

Does CompuCom pay Desktop Support Associate employees well?

Desktop Support Associate professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 110 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Associate salaries at CompuCom.

How happy are Desktop Support Associate professionals working at CompuCom?

3% of Desktop Support Associate employees at CompuCom would recommend their employer to a friend. This rating has decreased by 64% in the past 12 months. Desktop Support Associate professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Deskside Support Technician (22)

What are the pros of working at CompuCom according to real employee reviews?

"The people at CompuCom are great and make it what it is." ((in 141 reviews)); "The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 141 reviews)); "Good Work environment and work from home" ((in 78 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "Teams and people are great and enjoyable to work with" ((in 46 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 258 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 212 reviews)); "No Raises after 10 years of Employment" ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 109 reviews)); "salary is low and so many calls" ((in 75 reviews))

CompuCom Desktop Support Associate reviews

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by demographic groups

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Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

110 reviews

3.0

May 20, 2012

Good place to get some experience

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Good working conditions. Communication from lower level management is helpful in giving me a higher level view of how the outsourcing industry works

Cons

Pay is low compared to similar jobs.

1.0

Apr 30, 2012

Roller Coaster of Stress. Over Promising and Under Delivering

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Get to use the latest tools and technology (depending on which account you work on) as the company is known as a "Cutting Edge Information Technology Outsource"

Cons

Big failures in the "R's" departments.. No raises, rewards or recognition. Little to no formal training available. Management has no respect for employees and it is quite apparent. High turnover. High stress. Unrealistic expectations for the pay that are always trying to reduce. The morale within the environment is terrible, not a single person would admit to "liking" their job. Micromanaging is a big issue.

1.0

Jul 24, 2011

Not a place to take seriously as a career step

Desktop support

Recommend

CEO approval

Business Outlook

Pros

The only thing that was positive about compucom was the working staff. Not the management but the employees. They try every day to make a bad situation better without the help of the company

Cons

Very poor salary. management is out of touch with the employees and does not want to hear anything negative. Cannot see the big picture and will lose accounts. some things you buy at the dollarama store and you know it is only worth a buck so you are okay with that. Technology definitely should not be done by dollarama. There is a reason that the big ones are still around. IBM, HP because qualtiy processes will show themselves

Viewing 106 - 108 of 110 Reviews

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CompuCom Desktop Support Associate reviews

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Reviews by job title

Good place to get some experience

Roller Coaster of Stress. Over Promising and Under Delivering

Not a place to take seriously as a career step

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