Item: CompuCom
Rating: 2
Author: Help Desk Analyst

Question 1

Is CompuCom a good company to work for as a IT Help Desk Analyst?

Accepted Answer

IT Help Desk Analyst professionals working at CompuCom have rated their employer with 4.3 out of 5 stars in 58 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open IT Help Desk Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked IT Help Desk Analyst interview questions at CompuCom.

Question 2

Does CompuCom pay IT Help Desk Analyst employees well?

Accepted Answer

IT Help Desk Analyst professionals rate their compensation and benefits at CompuCom with 3.4 out of 5 stars based on 58 anonymously submitted employee reviews. This is 19.4% better than the company average rating for salary and benefits. Find out more about IT Help Desk Analyst salaries at CompuCom.

Question 3

How happy are IT Help Desk Analyst professionals working at CompuCom?

Accepted Answer

88% of IT Help Desk Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 24% in the past 12 months. IT Help Desk Analyst professionals have also rated CompuCom with a 3.5 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.2 rating for culture and values and 4.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at CompuCom?

Accepted Answer

Field Service Technician (141), Service Desk Analyst (66), Desktop Support Technician (64), Technical Support Analyst (53), Network Engineer (45), Field Technician (37), Desktop Support Analyst (36), Systems Administrator (33), Help Desk Analyst (32), Configuration Technician (26), Service Desk Technician (25), IT Technician (24), IT Service Desk Analyst (23), Project Manager (23), Service Desk (23)

Question 5

What are the pros of working at CompuCom according to real employee reviews?

Accepted Answer

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 150 reviews)); "Teams and people are great and enjoyable to work with" ((in 141 reviews)); "Allowed to work from home 1 day a week" ((in 78 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 58 reviews))

Question 6

What are the cons of working at CompuCom according to real employee reviews?

Accepted Answer

"Poor management for employee needs" ((in 265 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 226 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 115 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 102 reviews)); "salary is low and so many calls" ((in 83 reviews))

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