CompuCom reviews

3.1

55% would recommend to a friend

(2,994 total reviews)

Mick Slattery

59% approve of CEO

43% positive business outlook

CompuCom has an employee rating of 3.1 out of 5 stars, based on 2,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CompuCom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Mar 30, 2020

Watch Yourself

Recommend
CEO approval
Business Outlook

Pros

Remote work Used to work with knowledgeable professionals before they, too, were laid off

Cons

Underpaid by industry standards Company happy to outsource and lay off Americans and Canadians Length and quality of service doesn't matter when considering who to eliminate Benefits were paltry compared to similar companies No loyalty to hard working employees You also may get the privilege of training your offshore replacement

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CompuCom Response
6y
Thank you for leaving a review about your experience working at CompuCom. We take feedback from our current and former associates very seriously. We’re disappointed to read that you didn’t have a good experience, and hope that you provided feedback to the appropriate leadership so that your specific concerns could be addressed. We wish you the very best in the future
1.0
Mar 9, 2020
Recommend
CEO approval
Business Outlook

Pros

17 years ago yes there were many pros. None now at all

Cons

Upper management is clueless about service delivery and what it takes to make it happen by the folks on the ground facing the customers daily. There is no real field management. Just leads and flunkies who job roles is reporting and not actually providing any meaningful leader ship. There management is all about spreadsheets and reporting. Not solving problems. Very frustrating when servicing customers.

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CompuCom Response
6y
Thank you for taking the time to provide a review. Our associates are our most valuable asset, and we are sorry to hear that you did not have a good experience with management at CompuCom. We take your feedback very seriously and will work to address these issues in the future.
3.0
Mar 4, 2020

Office Depot ruined CompuCom

Recommend
CEO approval
Business Outlook

Pros

Supportive Manager despite Office Depot telling them they cannot support us.

Cons

No room to grow. Office Depot purchased CompuCom, causing the following to occur: Lesser benefits Manager is restricted from giving promotions/raises that are deserved

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CompuCom Response
6y
We appreciate you taking the time to provide feedback. Providing career advancement and development opportunities to CompuCom associates is very important to us. We’re sorry to read you didn’t have a good experience.
Viewing 154 - 156 of 2,994 Reviews

Glassdoor has 3,583 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.