Is CompuCom a good company to work for as a Customer Account Manager/Software Specialist?

Customer Account Manager/Software Specialist professionals working at CompuCom have rated their employer with 3.1 out of 5 stars in 29 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Customer Account Manager/Software Specialist Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Customer Account Manager/Software Specialist interview questions at CompuCom .

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 157 reviews)); "The people at CompuCom are great and make it what it is." ((in 135 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 74 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "Teams and people are great and enjoyable to work with" ((in 50 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 260 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 218 reviews)); "No Raises after 10 years of Employment" ((in 108 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 100 reviews)); "salary is low and so many calls" ((in 81 reviews))

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CompuCom

CompuCom Customer Account Manager/Software Specialist reviews

3.1

98% would recommend to a friend

(29 total reviews)

Mick Slattery

98% approve of CEO

97% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Diversity & inclusion

4.9

Senior management

4.9

Compensation and benefits

4.8

Career opportunities

3.1

Work/Life balance

Customer Account Manager/Software Specialist employees have rated CompuCom with 3.1 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Customer Account Manager/Software Specialist professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Customer Account Manager/Software Specialist professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

29 reviews

3.0

Nov 19, 2015

Account Executive

Account manager

Recommend

CEO approval

Business Outlook

Pros

Large and successful Value Added Reseller (VAR). The people are friendly and you are given the tools necessary to be successful.

Cons

As in many large organizations, leadership is not driving a clear and consistent direction for the company. At times it feels like everyone has there own agenda and will do whatever serves their own self interest with no thought to the success of the business or their peers.

4.0

Jun 28, 2015

Inside Software Sales Specialist/ISR/CAM

Customer account manager/software specialist

Recommend

CEO approval

Business Outlook

Pros

The company seems to be very family oriented. The benefits are good, the perks are good. Most of the people are genuine. You have free onsite gym access, large cafeteria that serves the majority of the day, some departments offer work from home days via remote access.

Cons

The owners do not seem to be committed since the company is trying to go Public. There has been many management issues and changes. The raises tend to go on FREEZE HOLD more frequently than being issued to hard working individuals.

3.0

Feb 20, 2014

Good place to keep skills relevant

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Team members are tech savy and helpful Vacation time is generous

Cons

Company has people login and start taking calls 30-45 minutes ahead of paid time Not allowed to log out until last call at clock out time so end up doing lots of free overtime. Upper management has no regard for people who staff the phones Company plans to only offer a low end medical plan for year 2015

Viewing 22 - 24 of 29 Reviews

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CompuCom reviews CompuCom Customer Account Manager/Software Specialist reviews

CompuCom

CompuCom Customer Account Manager/Software Specialist reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Account Executive

Inside Software Sales Specialist/ISR/CAM

Good place to keep skills relevant

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