Is CompuCom a good company to work for as a Customer Account Manager/Software Specialist?

Customer Account Manager/Software Specialist professionals working at CompuCom have rated their employer with 3.1 out of 5 stars in 29 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open Customer Account Manager/Software Specialist Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Customer Account Manager/Software Specialist interview questions at CompuCom .

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 150 reviews)); "Teams and people are great and enjoyable to work with" ((in 141 reviews)); "Allowed to work from home 1 day a week" ((in 78 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 58 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 265 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 226 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 115 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 102 reviews)); "salary is low and so many calls" ((in 83 reviews))

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CompuCom

CompuCom Customer Account Manager/Software Specialist reviews

3.1

98% would recommend to a friend

(29 total reviews)

Mick Slattery

98% approve of CEO

97% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Diversity & inclusion

4.9

Senior management

4.9

Compensation and benefits

4.8

Career opportunities

3.1

Work/Life balance

Customer Account Manager/Software Specialist employees have rated CompuCom with 3.1 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Customer Account Manager/Software Specialist professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Customer Account Manager/Software Specialist professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

29 reviews

3.0

Feb 17, 2014

Good Ride.. but they have a lot to learn

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

I worked for them for 10 years, many changes.. some good people still there however they lost most. Mangment is out of touch in terms of what is needed to facilitate lasting client relationships internal and external. They justify poor service and claim customers expectations are out of whack instead of feeling the real pulse of their business

Cons

Managment Very Self Serving, - supply chain dictating profitability ..take too much profit out of deals to fund mgmt golf and personal expenses

5.0

Dec 24, 2013

Great company to work for, overall.

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Very progressive and expanding company, quick to respond to customer needs.

Cons

Heavy on processes and procedures, at times.

2.0

Mar 1, 2013

Too much pressure too little support

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good salary, onsite cafeteria and "gym"

Cons

Division chose a good direction plan but poorly executed.

Viewing 25 - 27 of 29 Reviews

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Jobs at CompuCom

Senior Project Coordinator

Senior Tech Lounge Specialist

Project/Multimedia Support Specialist

Mobile Device Support Technician

Desktop Support Technician

View all Customer Account Manager/Software Specialist Jobs

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CompuCom

CompuCom Customer Account Manager/Software Specialist reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Ride.. but they have a lot to learn

Great company to work for, overall.

Too much pressure too little support

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