CompuCom reviews about "training"

Training that is offered does not prepare you enough to hit the ground running.

no training, poor compensation, poor organization

No pay raise in over eight years, always one excuse after another as to why the workers can not have a raise, but they manage to constantly hire upper management. Our work area is under staffed, forcing many of us to cover very large areas, adding too much wear and tear on our vehicles with horrible compensation. On call rotation every 3 weeks, with many days working over 16-18 hours due to understaffing. Not enough time to complete required certifications, which automatically makes you ineligible for the few and far between tiny pay raises.

A new manager every year, benefits get worse every year, almost no on the job training, you're on your own for the most part, every install job it's completely different with different documentation/different help desks

Very disorganized, no direction, cannot reach your manager most of the time and if you do they can't help and tells you to call someone else, crap software astea that causes 10x more problems and has no benefits of making your job better and drives moral down daily, logistics and parts ordering nightmare, wants you to keep 30 mins and 30 miles off your page everyday. Told you get lots of certs and training time then you don't and can't order parts for calls cause your not certified but that's your fault?, told alot of things but don't believe it, pay is way to little for a real tech so be prepared to work with a bunch of idiots that have no interest in actually being techs and are just want to swap units and no interest in actual IT they get the bottom of the barrel and then offer mediocre pay to expert high performing techs that actually care and do more than 1 call a week.

Employees are no longer valued.

Management. Pay. No Bonus & Incentives

Company doesn't have a good training program. Employees on a different page.

1. Parent organization Office Depot is going crazy for cost cutting in day to day basis. Too much firing at US Office leading too much pressure on India associates. 2. Parent org managers put people on PIP if resource does not work on other technology. Eventually Compucom managers fire them within a month. I have personally seen more than 20 PIP in last 8 months . 3. Leaves are very less and only 5 leaves get carry forward. 4. On call & shift allowance are at the level of domestic BPO 5. Compucom Pune managers are a bunch of useless, spark-less , & directionless people with no people management skills. They work on excel rather than other tools and ask to mark attendance, time-sheet in excel to all other employees. 6. All the decisions are taken by OfficeDepot any time without backup plan. 7. Too much workload leading to frustration in Pune. 8. denying Managers view on anything or denying on call or shifts may lead to termination in the name Performance Improvement Plan 9. Onshore tech team does not share the details and code to Pune team as they fear if they share they will also get fired like their US office friends 10. All the technologies are old and outdated hence no scope of learning curve. 11. No Training and certification 12. candidate join and leave within few days or weeks. the management and talent team do not even shows the data to Leadership.