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Computer Generated Solutions

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Computer Generated Solutions reviews

2.8

35% would recommend to a friend

(1,456 total reviews)
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Phil Friedman

36% approve of CEO

28% positive business outlook

Computer Generated Solutions has an employee rating of 2.8 out of 5 stars, based on 1,456 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Computer Generated Solutions employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Nov 4, 2016
Recommend
CEO approval
Business Outlook

Pros

I met some very nice people amongst both my customers and my coworkers.

Cons

This company is very abusive, unprofessional and inconsiderate. From the corporate policies to the management staff they show no respect at all for people. It is a truly horrible place to work. I stick it out for as long as I could until I could no longer justify subjecting myself to the indignation. This is an uneducated, ghetto company with no class at all.

1.0
Nov 26, 2015

Tech graveyard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get paid enough to eat a Burger King once every two weeks

Cons

Worked for three years, no raises, no chance of raises, management that was prompted and brought department to department after their drove contracts away. Worked overnight, quite literally counted as less than half a person. I was on a half dozen contracts, each one stating that I couldn't be on another. - Received calls on my main contract by incompetent second level of one of the smaller contracts that couldn't be bothered to do their job without us calling them a dozen times, and then yelled at us for telling them they had work waiting. - Lies from upper management - Training consists of: "Hey, welcome to the company. Here is how not to harass women (don't talk to them, near them, about them, or in the building). Right, go out on that floor and make us proud." - seems they had a few harassment issues at some place, I can only assume. - This is the place were techs either go because times are REALLY hard and they need a few bucks to pay a (singular) bill between real jobs, or they go to die. - Avoid this place, avoid this place like your life literally depends on it!

1.0
Nov 11, 2014
Recommend
CEO approval
Business Outlook

Pros

This is a Customer Service call center job. If you enjoy customer service, there are a variety of contracts and responsibilities. Technical Support, on the other hand, is a different story. Limited in your support scope.

Cons

If you are out of a job and employment ran out, this is a way to make a paycheck. Unfair/Unequal treatment - examples: - company attendance policy is not enforced across the board (at 8 points, you are supposed to be terminated, but we had an associate with 10 points and he was not); - Even if you are obviously sick (like the flu), if you don't have a doctor's note, you still get charged a point if you call out sick - AND you cannot use your PTO hours to cover your sick time. - they reward poor employees far too much, giving them "point buy-back coupons" to reduce the number of points against them; - PTO (paid time off) requests are denied for no reason, while others get their requests; - during interview, was told I could earn a raise in 6-12 months, but a few months after hire, was told there had been a wage freeze in effect for several years; - shift bid process is arbitrary; - once you are hired into a specific queue, it is impossible to get out (no lateral transfers); - they do so few call monitors, that your meager "bonus" is usually based on one call monitor (bonus is about $100 a month on average - or less); - the rewards for top employees are almost non-existent. - Pay is very low ($10.50 per hour) for the large responsibilities of the job. - When you ask for PTO (even far in advance), they don't approve it until the Friday before, so you cannot plan a vacation. - Top leadership from New York come to visit from time to time to talk to employees. but nothing changes.

Viewing 28 - 30 of 1,456 Reviews

Glassdoor has 1,520 Computer Generated Solutions reviews submitted anonymously by Computer Generated Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Computer Generated Solutions is right for you.