ConnectWise reviews

3.0

50% would recommend to a friend

(1,228 total reviews)
avatar

Manny Rivelo

57% approve of CEO

48% positive business outlook

ConnectWise has an employee rating of 3.0 out of 5 stars, based on 1,228 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ConnectWise employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Oct 24, 2025

The Story Of How This Became The Worst Job I Ever Had

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Spirit of collaboration across orgs n the past. Some good managers in the past. Fully remote work available for many.

Cons

A deeply problematic managerial culture . The manager I had when I started at Connectwise was super chill. But shortly after was replaced by the worst, most absolutely inappropriate and prejudiced person I’ve ever worked for. It was really puzzling at first how a company would onboard such a grossly unprofessional person to lead a team. Later I found out he was a referral from one of the higher-ups or somethin. Lots of layoffs - I had many Americans I work with depart with zero warning, and the number of offshore workers increased and increased. Meanwhile the company shares almost nothing of value with staff so who knows. Eventually I got chopped too for no reason. It's been very difficult to find a new job. Having Connectwise at the top of my resume is a huge drag due to its reputation.

2.0
Oct 16, 2025

A Cautionary Tale of Over-Offshoring

Recommend
CEO approval
Business Outlook

Pros

Exposure to a range of software products, clients, and global cultures

Cons

Over the last couple years leadership started shipping everything offshore, mostly to India and the Philippines. I've seen so many of my colleagues lose their jobs because of this. The offshore workers are nice enough, but they're just not up to the task. Constant clarification threads, delays, and mistakes left and right. The time zone differences and language/accent barriers make communication a nightmare. Instead of fixing the process or investing in onboarding, management kept cutting costs and moving more work overseas. American teams were hollowed out and we ended up spending more time cleaning up messes than building features. Customers noticed. Those of us still here are all wondering if we'll be next to see our jobs shipped overseas too.

1.0
Aug 31, 2025

Low pay..... no growth..... avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some nice people but we are paid robots that have to do what management wants always.

Cons

Worst job I have ever had in my life! Manager made my life a living hell and was obsessive micromanager. Constant staff turnover like a revolving door. The company cares about cash, and nothing else. Don't waste your time. You are better working in fast food or retail then here

avatar
ConnectWise Response
10mo
Thank you for taking time to leave a review. We want every colleague to have a positive experience at ConnectWise. We'd love to hear more about the tasks and processes that are challenging/complex and how we can make them easier. Please feel free to reach out directly to HR to discuss. Thank you.
Viewing 22 - 24 of 1,228 Reviews

Glassdoor has 1,308 ConnectWise reviews submitted anonymously by ConnectWise employees. Read employee reviews and ratings on Glassdoor to decide if ConnectWise is right for you.