ConnectWise reviews

They have replaced most of the Customer Service and Support positions with employees from India. The remaining Technical staff are miserable. They lost most of their perks and are constantly harassed and micromanaged (I believe in an effort to get them to quit so they dont have to pay unemployment benefits). Thoma Bravo has proven they care nothing for the hard working and loyal employees that Arnie worked so hard to invest in.

* There's a top-down toxicity that comes from Leadership. Their conduct violates basic professional standards. It's not uncommon to witness screaming matches, profanity and public disparagement in meetings here. * A recurring pattern I see is being “quick to fire." Even employees with excellent reviews can face abrupt termination at any moment. This pervasive fear prevents us from making any significant life decisions, such as buying homes, cars, or starting families. Meanwhile leadership enjoys lavish lifestyles and golden parachutes. * Employees work under the constant fear of making visible mistakes, which can lead to even more errors when they try to cover it up. It ruins collaboration and teaches teams and individuals that self preservation must be your top goal if you are to survive. I have heard people boast with a smile on their face "I'm going to get someone fired." * There is a notable racial hierarchy with white men dominating nearly all leadership roles. Despite numerous management reshuffles, the trend continues to hold. There is a definite glass ceiling here If you are not a white man.